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Volkswagen Workshop Gurugram Triumph Auto

2.9

(55)

Khasra no. 1518/904/2, Behrampur, Khandsa Road, Gurugram, Haryana

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About Volkswagen Workshop Gurugram Triumph Auto

2.9
Below Average

(55)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

See all reviews

User Reviews

2.9

(55)

5 star

26

4 star

1

3 star

0

2 star

2

1 star

26

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By anuja parheeon Jun 2, 2026

2.0

Very,very unprofessional in their service,customer satisfaction is 1 percent.their staff keep changing. I am very unhappy with their service

By Ashish Bokenon Jun 2, 2026

4.9

Excellent service Volkswagen triumph auto...specifically thanks aakash very supportive and quickly response

By sachin saxenaon Jun 2, 2026

4.9

Body shop team very quickly response nd very very responsible.. great Volkswagen team

By mahesh chauhan jhanjhrolaon Jun 2, 2026

4.9

Good service Volkswagen triumph Gurgaon....special thanks for bodyshop advisor..Mr Umesh bharti

By Sanjeev K Vaishnavon Jun 2, 2026

4.9

Good service Volkswagen triumph Gurgaon....special thanks for bodyshop advisor..very very helpful,quickly response...

By Akhil Ajith Nairon Jun 2, 2026

4.9

It’s been 50,000kms with my VW polo and all the maintenance is done at this workshop. Kudos to Mr. Virender for supporting and taking car of my car and delivering on-time responses.

By Ved Prakashon Jun 2, 2026

4.9

Totally satisfied by the service given by the triumph VW and the way of treating the customers is too good.

By amit kumaron Jun 2, 2026

1.0

Overall not worth it. Not having professional staff, overall not worth it and money minded agency. …

By jitender yadavon Jun 2, 2026

4.9

Good service from service advisor Hardeep Singh

By Deeps Deepson Jun 2, 2026

4.9

Good service and good behavior of Hardeep Singh.

By Renjith Neelakantanon Jun 2, 2026

1.0

Really bad experience from this dealership they have changed the Steering colum without any issue saying that the claim shld be made before any issue comes i dint get wht they said but now I'm sure that they are claiming the same frm the …

By Pratibha Sharmaon Jun 2, 2026

1.0

Staff behaves likes as they are working in any government organization. No one listen you and resolve the issue. My recommendation is don't buy such a expensive car because their is no after sale service. Staff is really third class

By Nirmal Shon Jun 2, 2026

1.0

Actually i want to give rating in minus but their is no option. Very unprofessional and uncooperative staff. Ms. Preeti Ms. Pulinder Ms. Reena in short they are ruining the name of volkwagen in India. Please don't buy and don't send your vehicle for service

By R Son Jun 2, 2026

1.0

Very bad experience.please don't buy and send your Volkswagen to this dealer.staff is not at all cooperative infact they don't have any sense to talk and they will not help you to resolve any issue

By Ankit Yadavon Jun 2, 2026

4.9

Good work completed timely response Excellent service

By sudarshan devon Jun 2, 2026

1.0

Very bad experience of servicing of my polo car, these people speak a lot of lies and maje huge money. There rates are very high as compared to others. The problem still persists. We feel cheated.

By Rahat Manochaon Jun 2, 2026

1.0

My car went for repair and they changed two of my car’s tyres, how I could identify this was because one of the changed tyres were of a different brand itself and the other one had 4 punctures the moment it came back from the workshop.

By Ravi Rajon Jun 2, 2026

2.0

A pure government office kind of environment.. more people are sitting on desks than customers.. still you have to wait for al least 5-6 hours.. I had to wait for more than 6 hours for my simple car service.. never going to return to this again.. general behaviour of staff is as if they are in a bank or a government office..

By Abhinav Madanon Jun 2, 2026

4.9

Best price that Volkswagen can offer comes from this dealership. Great sales team - loved our interactions with sushil. got our colour and price just in time for the new year.

By Vikash Beniwalon Jun 2, 2026

4.9

Cooperative staff n satisfactory work. Thank Shafiq Ahmad for cooperation.

By Rishab Bhasinon Jun 2, 2026

4.0

Faced minor issues at first, but after pointing out most issues were sorted out!

By Rohit Mittalon Jun 2, 2026

4.9

Great place to gave your car serviced. The staff is very kind and very co-operative. Been coming here for a while and compared to the other, i think its the best in NCR for that matter.

By Horizon Industrial Solutionson Jun 2, 2026

4.9

I am using vento for the last 5years and visited Triumph auto service center today for servicing. I was happy in terms of the service quality as well was hospitality provided to me. Came after leaving behind rewari workshop which is very near to me Recommend others to come and try their services which is value for money.

By Daksh Narangon Jun 2, 2026

4.9

I am having Volkswagen Vento tdi using this since five years. I have visited for my service to Triumph Auto, Volkwagen Gurugram and experienced a delighted service. My overall experience was quite good and the employees were friendly and …

By BHARAT KUMAR VASHISHTon Jun 2, 2026

4.9

My family owe multiple volkswagen cars and my trust goes to only one volkswagen workshop. this place always help me out with all my queries and problems with so much patience and commitment. best place to get your car service and repairs. thump up to Aditya nayak and his team, such a gem of a person

By Puneet Sainon Jun 2, 2026

4.9

Aditya Nayak and Raunak Ali are the best persons who deals with total honesty and dedication. Best Volkswagen workshop in whole Delhi NCR.

By Pankaj Yadavon Jun 2, 2026

4.9

Overall Satisfaction 5/5 Car was delivered well before time. Pick up from home was on time. …

By chandan singhon Jun 2, 2026

4.9

Good staff to talk to and good management.. very customer friendly workers.

By Amir Usmanion Jun 2, 2026

1.0

Very poor service experience repeatedly, not listening to customers and senior managers not wanting to meet customers. Totally lost trust in them

By Gaurav Tripathion Jun 2, 2026

1.0

Think carefully before engaging with them. The engine of a new vehicle breaks down here and instead of replacing it, they demand money and when a complaint is lodged, they resort to physical violence and fights.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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