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Toyota Workshop Gurugram IJM Toyota

4.6

(264)

Hero Honda Chowk khasra no. 1364, Sub Tehsil Kadipur,599/2/2/1 Ambedkar Chowk, Road, Khandsha, Gurugram

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About Toyota Workshop Gurugram IJM Toyota

4.6
Excellent

(264)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

See all reviews

User Reviews

4.6

(264)

5 star

232

4 star

9

3 star

1

2 star

0

1 star

22

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By Anmol Kapuriaon Oct 13, 2026

1.0

Worst managed service centre ever. For a 20 minute gas filling job, they make you sit for 3 hours and charge money more than double the estimate before job. Worst mistake made by me to ever come for service for my Camry.

By Ravi Rawaton Oct 13, 2026

4.9

Service is very nice mr. Gajender ji is very spporrtive 💜 he explained everything situation is my vehicle and guide me right way. ❤️ …

By NITIN KUMARon Oct 13, 2026

4.9

Nice work shop I recently visit the workshop service is very good and staff is polite and helpful 👍 …

By dharmendra kumaron Oct 13, 2026

4.9

Everything is very good my experience is very nice and I m fully satisfied with the service and my service advisor 🙂 …

By Sumer Singhon Oct 13, 2026

4.9

Excellent customer service, staff is very polite and helpful 😃 truly appreciate working. …

By Sumit Bokenon Oct 13, 2026

4.9

Overall experience is very good and staaf is soo much cooperative and team members is very Nyc and performance is also Nice hospitality is suprrab

By ravi shankar prasadon Oct 13, 2026

1.0

Worst consecutive service experience. For 10k service it was booked the in advanced and I am service IJM service centre right now and waiting for approx an hour just for service advisor. God knows why they book service appointment in …

By Hitesh Yadavon Oct 13, 2026

4.9

Welcoming staff specially preeti rana mam great gesture satisfied with the service keep doing good work thanks

By Rishu Rajputon Oct 13, 2026

4.9

Amazing service from start to finish . staff were helpful and made everything easy.Appreciate work from ijm toyota gurgaon thank you good staff by Preeti and Pooja jha insurance department very good staff and very helpfull person

By Basant Bansalon Oct 13, 2026

4.9

Ijm toyota good service experience and good staff and good experience by ijm toyota Gurgaon timely service and timely response.. thank you ijm toyota

By Avneet Kumaron Oct 13, 2026

4.9

I am satisfied with service timely delivery and workshop cleaning is also good i am happy

By Pranshu Pathakon Oct 13, 2026

1.0

I am from Bharatpur and was in Gurugram for work, so I thought of getting my Fortuner’s 60,000 km service estimate done at IJM Toyota. I was shocked to receive an estimate of more than ₹93,000, which honestly felt highly unnecessary and …

By Saddam Khanon Oct 13, 2026

4.9

very good sarvice and behavior was nice and work was complete properly highly recommend. Great var sarvice experience. staff was professional and polite service was done on time and the car feels much smoother now totally satisfied.

By Mitravasu Sharmaon Oct 13, 2026

4.9

Pleasant experience. I was here yesterday and today. A very honest comment - Preeti San is exceptional. Hardworking (on her toes the whole day) seemed sincere

By rajveer bannaon Oct 13, 2026

4.9

The team aligned for the my car were too good and supportive i am totally satisfied with the service provided by ijm team good luck thank you team

By Tejas Yadavon Oct 13, 2026

1.0

Heard that toyota cars are low maintenance but doesn’t seen to as nothing extra was asked for service but still bills are very high and especially when my car warranty expired the bill price shoot up the sky . Its a toyota innova crysta zx automatic . Please look after it toyota

By Rina Jaisalon Oct 13, 2026

4.9

I got a Toyota Fast Bar, I liked it very much, the staff was all very helpful, I am very happy, the service was also timely.

By Chinka Yadavon Oct 13, 2026

4.9

I liked the service of Totya very much and the staff of Totya is very nice. I visited for the first time so it was a good service experience.

By Kumar Son Oct 13, 2026

4.9

Very helpful preeti mam very professional staff

By CHANDR MOHAN CHANDR MOHANon Oct 13, 2026

4.9

Food and all other services are excellent I really like tha hospitality of ijm toyota best

By Rao Monu kumaron Oct 13, 2026

4.9

Services provided by IJM toyota was very appreciative. The staff is very professional.

By VISSHAL KUMARon Oct 13, 2026

4.9

Good service experience supportive and experienced staff thank you team I am very happy

By Gaurav Bhardwajon Oct 13, 2026

4.9

I'm satisfied with overall service and Timely delivery

By sonus sharmaon Oct 13, 2026

4.9

Good service Mr Guneet singh

By Yatin Bhardwajon Oct 13, 2026

1.0

Avoid this place. Their service manager Yogesh tried charging me 70k for a service that should have been 12-15k. No noise is coming from my car and the service advisor started claiming that there is some noise which requires 40k extra for …

By ksonu Kumaron Oct 13, 2026

4.9

I'm Fully satisfied with overall work , timely attending my vehicle, also timely delivery

By Bijender Guliaon Oct 13, 2026

4.9

Had a great experience today with ijm toyota the staff was polite helpful thank you ijm toyota

By Satyanarayanon Oct 13, 2026

4.9

I highly appreciate the reception Miss Preeti for her welcome and ijm toyota otherwise was very happy

By Suraj Kumaron Oct 13, 2026

4.9

Team ijm The team aligned for the repairs of my car were too good and supportive i am totally satisfied with the services provided by ijm team thanks

By jagjit singhon Oct 13, 2026

4.0

Overall service is ok but customer waiting time is too high.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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