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Frequency Asked Questions

Find answers to common questions and get the information you need in our
comprehensive FAQ section.
What is CarPhD and how does it work?
CarPhD is a platform that helps you find and compare cars, car dealerships, and service centers. Users can rate and review their experiences, bookmark their favorite listings, and access safety ratings for cars that meet our standards.
How can I bookmark cars, dealers, or service centers?
To bookmark, click the "Bookmark" icon on any listing. Your bookmarks will be saved to our servers, making them accessible from any device when you log in.
What do the safety ratings on CarPhD mean?
Our safety ratings reflect a car’s performance in various safety checks. We compile data from trusted sources and our own verification processes to ensure that only safe, reliable cars receive a high rating.
How do I rate or review a car, dealership, or service center?
Once logged in, go to the listing you want to review, and click the "Write a review" button. You can then provide a star rating and write a review based on your experience.
Can I trust the ratings and reviews on CarPhD?
Yes, we aim to ensure that reviews and ratings reflect genuine customer experiences. All reviews are submitted by users and monitored to maintain authenticity. However, we recommend verifying all information before making any decisions.
What kind of data does CarPhD collect and how is it used?
We collect basic information like your city (via cookies) and login details (stored locally on your device). Your bookmarks are stored on our servers to ensure they are available across devices. We do not share your personal information with third parties. Check our Privacy Policy for more details.
Are all cars listed on CarPhD approved by CarPhD?
Not all cars are approved. Cars with an "Approved" badge have passed CarPhD’s basic safety and performance checks. However, we always recommend further research or inspection before making a purchase.
How does CarPhD verify the safety ratings of cars?
Our safety ratings are based on reliable third-party data, industry standards, and internal checks. These ratings help you identify cars that meet essential safety criteria, though we encourage you to consider additional factors when evaluating vehicles.
Is CarPhD free to use?
Yes, browsing listings, reading reviews, rating cars, and bookmarking listings on CarPhD are all free.
Can I access CarPhD on multiple devices?
Yes, once you log in, your bookmarks and reviews are synced across all devices, allowing you to access them anywhere, anytime.
How do I contact CarPhD for support or inquiries?
For support or general inquiries, you can contact us at hi@carphd.com or use the contact form available on our website. We're here to help!