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Maruti Suzuki Service (Vipul Motors)

3.8

(99)

5/22/1, Sector-18, Sarhaul, Apex Auto, Gurugram, Haryana 120001

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About Maruti Suzuki Service (Vipul Motors)

3.8
Good

(99)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

See all reviews

User Reviews

3.8

(99)

5 star

68

4 star

1

3 star

4

2 star

1

1 star

25

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By Sunil Kumaron Jun 3, 2026

4.9

Very good Bodyshop service as well as very nice work quality

By Anushka Beauticianon Jun 3, 2026

4.9

Good service and body works excellent team.

By abhishek raion Jun 3, 2026

4.9

Good place for Service. Mr. Rizwan behaviour is awesome towards customers.

By Pulkit Goelon Jun 3, 2026

1.0

Pathetic paint quality. Paint got broken in 2 months

By Yashwant Singhon Jun 3, 2026

1.0

The service is poor. The washroom is very dirty.

By Aman Dobhalon Jun 3, 2026

4.9

Great service by Mr.Jitender

By LALIT KUMAR ADV.on Jun 3, 2026

4.9

Excellent job done by vipul motors . Highly recommended

By Aarif khan khanon Jun 3, 2026

1.0

It was a very bad experience...it took 15 days to return the car and on top of that they filled the car with dirt...they even ruined the side indicators.

By Kushal Mahajanon Jun 3, 2026

3.0

Just good experience. AOIs: Less Bandwidth Unskilled Labour

By Naman Yadavon Jun 3, 2026

2.0

Average score need to improve so much

By Dalbir sehrawaton Jun 3, 2026

4.9

Excellent customer care & service center with qualified technical team.

By jitendra jhaon Jun 3, 2026

4.9

Awesome works and nice palace for service and body repair for maruti authorised.

By Mukessh Sangwanon Jun 3, 2026

4.9

Great!! Nice service and insurance experience. Mr Ajay is very welcoming and professionally sound.

By MD AFFANon Jun 3, 2026

4.9

Best service and body repair work.timely delivery.

By Ankita Singhon Jun 3, 2026

1.0

Not good at all. Proper service not done Takes lot of time. No value of customer.

By Akshita Goyalon Jun 3, 2026

1.0

Worst agency to get your car services done or take an insurance coverage. Staff is so rude and do not know how to do quality work atall. Do not go to this agency ever

By Dishant Sukhijaon Jun 3, 2026

1.0

My experience with this car service was utterly disappointing.If i would be given chance to give stars in negative i would have given negative of infinte. They overcharged me for worst service experience …

By Deevansh Jainon Jun 3, 2026

1.0

Worst service. Unprofessional behavior and work. Not recommended

By Sk Kon Jun 3, 2026

3.0

Expensive service Service is just ok Staff is good …

By Sahil Malikon Jun 3, 2026

1.0

Horrible service experience. Their agents keep spamming you with offers and post pick up they put up some extra charges. To top it all even the service quality isn’t upto the mark.

By Rizwan Mohdon Jun 3, 2026

4.9

Perfect customer handling and possitive and supportive response from staff Well behaviour.

By sachin yadavon Jun 3, 2026

1.0

Service charge is over limit charges

By Mohit Kuharon Jun 3, 2026

1.0

Dear Maruti Suzuki Customer Service, I hope this email finds you well. I am writing to express my deep …

By J.M.R Logisticson Jun 3, 2026

4.9

Mind blowing service provide by Vipul Motors Team.

By Sanju Tripathion Jun 3, 2026

4.9

Mind blowing service provide by vipul Motors team? …

By lifeok indiaon Jun 3, 2026

4.9

It's a fabulous experience! everybody is to much helpful

By deepak bhardwaj (deepu)on Jun 3, 2026

4.9

I have a good experience and the whole team of vipul motors was very helpful

By Anurag Yadavon Jun 3, 2026

4.9

Great experience and Mr.Rizwan was very helpful

By Sandeep Yadavon Jun 3, 2026

4.9

Excellent by gaurav Pandey

By ajay kalamkaron Jun 3, 2026

1.0

Very bad service. I did my car service on 10 aug. I told them 1 problem for service that too they didn't do it I received my car back with same problem. And with in 20 days silencer broke into 2 part. And I think my part has been changed there. My car is 3years old only.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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