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Vertex Nissan

3.7

(143)

Khasra NO. 1582-83/966&1585/967/2, Nh8 Highway, Sector 34, Near Bhrampur More Village, Gurugram, Haryana 122001

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About Vertex Nissan

3.7
Good

(143)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

See all reviews

User Reviews

3.7

(143)

5 star

93

4 star

5

3 star

1

2 star

2

1 star

42

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By LALIT YADAVon Jun 3, 2026

4.9

The staff behaved very well and completed the work on time...the work quality was very good.

By Ramesh Panchalon Jun 3, 2026

4.9

Very good service experience... Thanks team for support

By Amit Chaudharyon Jun 3, 2026

4.9

Staff is good and knowledge able. Service time as expected. Overall satisfy.

By Ankur Tiwarion Jun 3, 2026

4.9

Car was repaired on time with given full details

By Aman Aroraon Jun 3, 2026

1.0

Worst service experience and the worst staff , especially their mechanical team , Santosh and Sahlu they will not solve your issue and will only keep telling you one thing or the other to change you more money, I had to send my car for 3 …

By Donny Dominicon Jun 3, 2026

1.0

Very poor service. It is 10 days and on one is responsible or responding to my car repair and status. I am planning to look at another service center. Their contact number are switched off. Engineer do not pickup phones no updates horrible services.

By Ashish Dograon Jun 3, 2026

4.9

Car Sarvice experience is good, Sarvice done be on time

By sahib sangwanon Jun 3, 2026

1.0

Worst service ever. They broke my car key and then gave excuse that u have fit it from outside.

By Kulveer Yadavon Jun 3, 2026

4.9

Overall good experience Specially staff members are very polite and sweet .❤️

By sachin sharmaon Jun 3, 2026

4.9

Good staff and on time service

By Sudhir Panton Jun 3, 2026

1.0

New car part replaced with old one during servicing. Very irresponsible and no accountability.

By INVEST WITH NITINon Jun 3, 2026

4.9

Proud owner of Nissan Magnite. Shubham Shukla met me in my first service interaction with nissan and he is a fabulous RM. Clear my various doubts in very first service of 2500 km. Huble and co operative staff. Happy with the service and staff behaviour

By Verma DKon Jun 3, 2026

1.0

Frustrating dealing with Service station. One feedback- there should be one dedicated person who can get the update and provide to customers. Really touture dealing with them even for getting small update. Always a reason at last about many …

By Neha Chauhanon Jun 3, 2026

1.0

Dear Nissan Customer Support Team, Hopeless and pathetic response. I will never take my car there nor I will recommend it to anyone. I am writing to express my deep disappointment regarding the service experience I recently had at your …

By gaurav kumaron Jun 3, 2026

4.9

Good experience and very good staff and service all good experience

By Dheeraj Kumaron Jun 3, 2026

1.0

Lack of knowledge, never get service done from this service center because if you say anything to them in the name of service, they will say that this is what happens here, KP Mishra service advisor and Zaheer technician do not have any …

By Rajesh Vermaon Jun 3, 2026

1.0

Very poor service. No proper staff Very Bad experience

By Harender Singhon Jun 3, 2026

1.0

I had gone to get the engine sound problem fixed, first they told me that the alternator was faulty.. I said I am fine. They brought the order, I made the advance payment. Then when I went to get the alternator replaced, they said that …

By Sumit Siwachon Jun 3, 2026

4.9

I've been using Vertex Nissan Auto service for over 3.5 years, and they've always been spot on with diagnosing problems and fixing them. The staff there Specifically Subham Sukla is friendly and extremely helpful.

By Tusharon Jun 3, 2026

1.0

Nothing has changed the same issue with this service center ...no service and no one is interested

By Venkata B Ganugulaon Jun 3, 2026

1.0

I recently took my Nissan Magnite CVT (O) to a workshop for damage assessment following an accident that left dents and scratches on the rear side of the car. The workshop manager, Ramzan, informed me that the entire rear side needed to be …

By Lakhbeer Singhon Jun 3, 2026

1.0

Body shop team is very poor service, they commite total wrong time and after giving calling remind to start car to change the battery, but they didn't and now after taking car Hanover I'm facing issues with my battery.

By Bhaskar Mazumdaron Jun 3, 2026

4.0

My car needed urgent attention to replace the brake pads . However despite repeated requests to the admin front office staff this was not expedite and finally I found the service Manager Mr. shukla he understood my concerns and immediately …

By Madhu Gon Jun 3, 2026

1.0

“The service from Nissan is very bad; I haven’t seen a worse service. I regret buying the car. Whenever they fix one thing, they break ten others. Everything from build quality to service is very poor.”

By Pradyumn Tripathion Jun 3, 2026

1.0

It seems like a fish market not a service centre. No clarity about who is responsible for what. When you call them to enquire about the status of your car , they just ask for 10 minutes and then forget about you. Service centre doesn’t have proper place to sit.

By Joginder Dalalon Jun 3, 2026

4.9

Nice work by all team. Good experience

By Govind Sindhuon Jun 3, 2026

1.0

1. Delay in car delivery 2. Wrong guided by service staff and charged extra for nothing …

By Amit Chaharon Jun 3, 2026

1.0

Pathetic behaviour of staff ... no even any kind of solution can be favuored ...they dont even know how to do work..takin everything casually Bad services …

By manu singhon Jun 3, 2026

1.0

Dreadfull experience if you want drain yourself your energy as well as your money kindly buy this car else not their management and especially their service is pathetic plus I would like to highlight 2 names 1. Workshop manager mr. Jha he …

By Imran Akbaron Jun 3, 2026

1.0

Very very worst service in this work shop. Less experience technician in workshop. First service experience was bad. …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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