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Toyota Workshop Gurugram Mgf Toyota

3.1

(35)

15-A, IFFCO Road, Sector 18, Institutional Area, Gurugram, Haryana

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About Toyota Workshop Gurugram Mgf Toyota

3.1
Average

(35)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

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User Reviews

3.1

(35)

5 star

13

4 star

5

3 star

3

2 star

2

1 star

12

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By Ruchikanagpal khanujaon Jun 2, 2026

4.9

Amazing cars but amazing prices too

By vinay yadavon Jun 2, 2026

4.9

In showroom ompal persan is very nice experience is good for me ompal

By Manish Kawatraon Jun 2, 2026

2.0

The person was not interested to show us the cars also not interested to share details

By Dr. Parvinder Chaharon Jun 2, 2026

3.0

Unpredictable services. Sometimes it’s really good and other times it’s horrible. EM60 service is just a thing to fool you. Prebooked service on app gets cancelled and they book a new one on there on so you don’t have any option to choose em60 service. Wheel Balacing department is horrible I paid 2000 rs approx for wheel alignment and balancing and after driving 10-15 km all the weights were flying off the alloy wheels and I can say this department is worst one.

By Dhruvon Jun 2, 2026

1.0

Cheated me on scrap car sale.

By Rishi Sharmaon Jun 2, 2026

4.0

Awesome service,been using this place since five years almost never had any problems

By Zen “Ozen” Swamijion Jun 2, 2026

4.0

Good fast prompt service and courteous staff

By gagan sharmaon Jun 2, 2026

4.9

Best services in town and recently got best customer service award from Toyota.

By Chandra Kishore Bajpaion Jun 2, 2026

4.9

Showroom maintained well

By G H L H Wijesooriyaon Jun 2, 2026

4.9

Service is good. But some parts were not available to purchase.

By Sunil Joshion Jun 2, 2026

3.0

Sale is Good, I do not like the service

By Nagender Rao Manneon Jun 2, 2026

4.0

Well treated,good service but water wash was denied because it is chargable as Rs900/-, all it's employees are washing there bikes continuously but they don't have permission to wash customer vehicle as a customer delight service,no person to handover the vehicle we have to search and take the vehicle.

By Harjeet Pathaniaon Jun 2, 2026

4.0

Good, professional approach, courteous, helpful.

By Tirumala Rao Kon Jun 2, 2026

3.0

Took vehicle for servicing. Too busy a place. All appear to be doing something else. Vehicle servicing ok. Bit expensive. Personal touch missing because of workload

By Pradeep Kumaron Jun 2, 2026

1.0

It's near sector 14 , ghoda chowk flyover, its a looting machine ... they estimated for my etios liva rs 38,800 for regular services + AC service and suspension with 7-8 thousand of spare parts and rest labour +GST ...Then after confronting they came down to 28,000.... Gov should look into this general loot by these dealers. Better to purchase genuine parts and service done by third party.

By Guntesh Chhawalon Jun 2, 2026

4.9

Best dealership in North India. Very professional. They take care of my vehicles service schedule and also complaints are handled very quickly.

By Pankaj Kr Sharmaon Jun 2, 2026

4.9

Spacious, friendly and well educated people . Ample parking.

By Dr. Ankit Dwivedion Jun 2, 2026

2.0

Un professional team

By Sanjay Vermaon Jun 2, 2026

4.9

Every thing was smooth. Trustworthy

By AMIT GURJAR 0045on Jun 2, 2026

1.0

I'm not satisfied with this workshop. I left my car on for 10 days, but none of the staff are responsible. Work hasn't started on my car. I've had my car taken to this workshop. My car was in an accident, but there wasn't much damage. A back panel needs to be replaced. I'm calling every day to find out if my car has started working, but the staff keeps saying that the part hasn't arrived yet. It's either Toyota or the staff who are negligent. @toyota #toyota

By Sanjay Kumaron Jun 2, 2026

4.9

Excellent service experience. Once you come here certainly you will find different and rich experience. I am three years experience holder of this place and flawless.

By rahul mishraon Jun 2, 2026

1.0

Not reliable, in fact Gurgaon all Toyota workshops are not very convincing for the charges nor they deliver you quality work

By Karann Malikon Jun 2, 2026

1.0

Kushal Singh, advisor, does not have a clue about the status of payment which has already been shared with him and the car has not been delivered after servicing on the committed time. The management should remember that its reputation is dependant on the swift working and awareness of its representatives. poor experience. The vehicle servicing is yet to be revewied.

By Jugjiv Singhon Jun 2, 2026

1.0

Don't inspire any confidence anymore. Seems they just want to make money. This was not the case earlier

By Jiten Singhon Jun 2, 2026

1.0

Worst managed dealership ever.... Spares are not in stock ever

By Sameer Nigamon Jun 2, 2026

1.0

Time management is an issue. Better send your driver, rather than coming yourself. The service center is capable technically but not setup for user experience. Biggest issue is that they don’t have a clear lunch time. So someone is always on lunch between 1-4. Can make you wait for no reason.

By Nitin Sonion Jun 2, 2026

4.9

Aman Bhai is the greatest Sales Buddy u can get. Known him since 2009. He treats you like family and not a customer. Kudos Aman Bhai and keep up the good work!!

By Sameer Girdharon Jun 2, 2026

1.0

Worst experience. I have been MGF gurugram customer from last 8 years.. Getting my Innova (UP16-xx-4666) services from them. Last two services I have been complaining noise from front suspension .. they have completely changed the entire suspension in last two services charged more then 50K in each service but still noise issue not resolved.

By parveen yadavon Jun 2, 2026

1.0

The atmosphere with the customer is not good

By anay pathakon Jun 2, 2026

4.9

Always so good, Toyota is known for its service Special thanks to Manoj for making us comfortable and making sure all queries are answered. Really appreciate all your efforts!

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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