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Kia Workshop Sec 18 Gurugram Frontier

4.4

(341)

Plot 34, Sector 18 Gurugram 122002

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About Kia Workshop Sec 18 Gurugram Frontier

4.4
Very Good

(341)

Service Booking Experience

?How effortless was it ?

Workshop Ambience, Cleanliness & Upkeep

?In case of Visit - Service Reception, Customer Lounge, Workshop Area Maintenance

Staff Friendliness

?Meet & Greet of Telecaller, Pick & Drop Driver, Service Advisor and in case of visit - Security Staff, Receptionist , Service Advisor , Waiting time

Transparency & Professionalism

?All work related charges and clearly explained or not.

Value for Money

?Additional repair work approved or not.

Quality of work and Car Condition on Delivery

?Time of Vehicle Delivery communicated clearly or not.

Overall Experience of Car Service

?Whether charged rightly or you felt you were overcharged

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User Reviews

4.4

(341)

5 star

289

4 star

7

3 star

0

2 star

0

1 star

45

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By Gopal Dason Oct 13, 2026

4.9

Very good experience, you attended to my car very carefully, thank you so much Shalu ji.

By Underworldjaaton Oct 13, 2026

4.9

Best service centre at gurugram thankyou so much shalu ji ☺️☺️

By Kapil Panditon Oct 13, 2026

4.9

Nice experience with Frontier KIA Sec-18, Gurgaon Sarika is so helpful and co-operate staff member in service department

By pallavi kumarion Oct 13, 2026

4.9

Nice Experience with Frontier KIA, Sec-18, Gurgaon Sarika help me lot at the time of the servicing of my KIA Seltos car She listen my queries patiently and she sorted out my all concerns

By Sumit Kumaron Oct 13, 2026

4.9

Mr. Amit Kumar Mishra has excellent knowledge and a strong understanding of car-related issues. He quickly diagnosed and resolved the problem with my Kia Sonet within just 10 minutes. His expertise and efficiency are truly impressive.

By Ritesh Yadavon Oct 13, 2026

4.9

Sonu has shown excellent professionalism while working with Kia. Her communication skills and dedication make her a valuable member of the team.

By dheeraj rohillaon Oct 13, 2026

4.9

Good work and service thank rishita

By Mohd Rashidmiyaon Oct 13, 2026

4.9

Best service center thank you shalu ji

By Ravi Yadavon Oct 13, 2026

4.9

May car service has been done by amit and anil kumar .and such a good knowledge how to service the car..

By Rahul Jainon Oct 13, 2026

4.9

I am happy with Amit ji , satisfied with his work & behaviour, a nice man

By Shashwat Panditaon Oct 13, 2026

4.9

Amit Kumar - technical team, very pro active and quick resolution. Great effort! And great communication.

By Omaron Oct 13, 2026

1.0

Pathetic services. Never stick to timelines, please do not give your car to this service centre if you value your time or money.

By Mitu Mankotiaon Oct 13, 2026

4.9

Good support by Amit kumar, one of the best advisor , thak you for quick resolution.

By Aliya Khanon Oct 13, 2026

4.9

Recently had my vehicle service and was extremely impressed with the professionalism and support provided by the service advisor.

By Sharuti Rakwalon Oct 13, 2026

1.0

Worst experience i ever had somewhere i.e this service center,they are not even attentive to their clients,rude, disrespectful

By Reema Chauhanon Oct 13, 2026

4.9

Amit kumar home visit has done good job. Give him 10/10

By Mihit Shreeon Oct 13, 2026

1.0

Third class after sales service by Kia India, for every small repair or so they take 10 days, plus inventory management is as shitty as their service, no part is available. everything has to be ordered first which takes sometimes 15 + days. …

By RD Mon Oct 13, 2026

4.9

Mr.Amit Kumar extended requisite support and guided how to maintain thr car . 10/10

By Ankur Jainon Oct 13, 2026

4.9

Anil Singh paid a home visit and did a very good job to resolve the complaints. 5 stars for him.

By tara singhon Oct 13, 2026

4.9

This service center is good and work on time.

By Janvi Singhon Oct 13, 2026

4.9

Your Cleaning team went out of their way to clean the seats with no extra charge."and your staff behaviour very politely and humble special miss Aaliya she is very corporative to customer....❤️

By Nagendra Singhon Oct 13, 2026

4.9

Amit Kumar is excellet mechanic who treated very efficiently

By deeps deepanon Oct 13, 2026

4.9

all staffs are very supportive

By Anubhavon Oct 13, 2026

4.9

Amit Kumar visited home post car repair at service centre. He got exact issue and resolved quickly.

By Vandana Aroraon Oct 13, 2026

1.0

Worst ever service centre never ever recommend ,I booked my sonnet car annual 2 service on 23 April 2026 .Ms Rashita offered me pickup nd drop at my place.Mr Shajada Ali took care of my car nd I started contacting him for drop of the car …

By tanu sonkaron Oct 13, 2026

4.9

"I had my car serviced here and their service is excellent👌The advisor here, Ruhani, is very courteous ❤️and helpful."💝 …

By azhar khanon Oct 13, 2026

4.9

i had my car service here & I must say that frontier kia car service staff was very well educated & helpfull, I met Ms. Ruhani Ji, She was a very humble Person, She helped me alot, Thanks

By Mohammad Rafion Oct 13, 2026

4.9

Great Experience, Timely Serviced, Well Educated & Manered Staff, Eco Friendly Environment, Special thanks to Ms. Ruhani, who take care of my Car 🧡 …

By Sapna Panchalon Oct 13, 2026

4.0

Small sized Service center but they are coming up with another on 17/18 Divdinh road so hopefully it will be better

By Vickey Rauton Oct 13, 2026

4.9

Got my car serviced at frontier kia The pickup and drop was on time, and they explained the issues clearly. The pricing was reasonable compared to authorized centers. My car feels much smoother now. Overall, a hassle-free experience—would recommend and best advisor in ms ruhani

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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