Tata Workshop Sector 52 Gurugram Arya Motors

By Sahil Mutrejaon Oct 13, 2026

Honest review: they are a bunch of considerable smart minded people, fooling customers either showing their brand has limited resources, incompetent materials or unskilled mechanics, who cant identify the issues. I have got an issue of gear getting stuck at a particular gear level, I was informed that they are placing the request for the parts as their mechanics aren't able to identify the exact issues, so if it resolved the issue we will repair it, else we will call for new parts, the issue related to the gear box now and again the new parts are not available, hence I would have to wait and work on my travels on their own as even after 2 days, they are unable to provide the loaner car, never fall in this trap that they will provide you a "loaner vehicle" it takes at least 2-3 days as they have "limited resources" This issue belongs to a defect that falls under warranty, not any insurance case

By akhilesh bhadaouriyaon Oct 13, 2026

Extremely poor service and highly unprofessional behavior. I have been facing a critical issue with my car for over a year. Every visit resulted in a different temporary fix, and the problem returned within 3–4 months. The staff is clearly not competent enough to diagnose the issue properly. After one year, they suddenly suggested a part replacement costing around ₹50,000—only after my warranty had expired. When I questioned who would bear the cost, the staff became aggressive. Multiple employees gathered, used abusive language, and even attempted physical intimidation. My vehicle was thrown out of the service center. This was a shocking and unacceptable experience. Strongly not recommended.

By Mohit Agrawalon Oct 13, 2026

This service center is good if you want to get scratches, dent, extra paint on your car. If you want to burn your money or have good amount to waste then you can come to this service center.

By Shikharon Oct 13, 2026

I paid almost 40k for my Tata harrier car service they changed brake disc plate, break pad still then weird break noise started to appear from very first day of service done. Moreover there was no technician to attend the car when I came to workshop for its fixes and no professionalism worst executive worst management worst technician I WILL NOT SUGGEST ANYONE TO GET THEIR CAR SERVICED AT THIS SERVICE CENTER YOU WILL ONLY BURN MONEY NOTHING ELSE

By Ayesha Siddiquion Oct 13, 2026

This service centre of Tata is the worst I ever came across. Have owned a Tata punch previously never faced such issues but this time with my Tata Tiago they have made it hell. First service was pathetic but we thought maybe it was one time Thing. For Second service we gave our car on May 19th, and soon came to know their driver crashed our new car. After this they made my husband wait for 2 hours at the service centre to get any update or provide a replacement car in the meantime. Their behaviour has been pathetic. First replacement car broke down on road and we had to push it middle of the road and second replacement car, the AC doesn’t work and its condition is pathetic. Never ever go to this service centre for your car service, better to go somewhere else

By Ramesh Kumaron Oct 13, 2026

The servicing team is very good, but the workshop and approach road is very bad. Rooftop is tin shaid and floor is KACHA. Needs immediate attention.

By Santosh Chaubeyon Oct 13, 2026

Unskilled employee 👍 …

By Achal Chaudharyon Oct 13, 2026

Is this agency closed? Nobody is picking up the number despite multiple calls.

By snehaon Oct 13, 2026

⭐️ Very disappointing service experience After my first service, I gave the dealership a 4-star rating. They called to ask why I hadn’t given 5 stars, and I mentioned that the car wasn’t cleaned as well as I expected. They themselves offered me a complimentary cleaning service within a month. Today, I went to avail it. I was told it would take an hour, but it took nearly 5 hours, and the car still wasn’t cleaned properly. Worse, I found a large scratch near the door. The team initially denied it and said it was pre-existing. Thankfully, I had a video showing the car without the scratch before handing it over. After I showed the video, the service head arranged polishing, but the scratch is still visible. Very unprofessional handling and lack of accountability. This is a new car, and I expected much better from an authorised Tata service centre.

By Km kiran Devion Oct 13, 2026

Staff was very polite and helpful.

By PRINCE THAKURon Oct 13, 2026

We all know how great tata after sales service is... Still i made my peace with it and would have given 4-5 stars.... But my issue with Arya motors is lack of helpfullness for its long time customers... From 2023 i have regularly serviced and maintained my tata hexa from arya motors.... TODAY I NEEDED THERE HELP TO ADD ONE SIMPLE REMARK TO VERY OLD SERVICE WHICH WAS DONE BY FIRST OWNER AND THEY STRAIGHT UP DENIED THAT.... THIS IS HOW YOU TREAT YOUR LONG TIME CUSTOMERS... PATHETIC...

By Anil Sinhaon Oct 13, 2026

Very cooperative,

By vanni jhawaron Oct 13, 2026

Pathetic experience. Have no value of customers time. Cannot even pickup car at thr scheduled time. Highly unprofessional. Do not recommend

By Vishal Dograon Oct 13, 2026

My experience with Arya Motors has been consistently disappointing, and this latest incident was the final straw. After my car met with an accident, I shared all the pictures with Mukul as requested. He assessed the damage over WhatsApp, listed the repairs required, and even gave me an approximate estimate of ₹11,000. I then informed him that I wanted to proceed through insurance and requested vehicle pickup. From that point onwards, Mukul and Gaurav simply stopped responding. Despite multiple follow-ups, there was no acknowledgement, no update, no pickup arrangement, and not even the basic courtesy of saying they were unable to take the job. My messages were completely ignored. Unfortunately, this isn’t my first bad experience with Arya Motors. During an earlier service, they failed to perform the wheel alignment properly. Even after I reported the issue, instead of resolving it professionally, they repeatedly called me to understand the most basic symptoms—as if they hadn’t even diagnosed the vehicle properly in the first place. It took unnecessary follow-ups for something that should have been straightforward. The pattern is very clear: * No ownership after committing to a job. * Poor communication. * Customers are ignored once they’ve made an enquiry. * Lack of professionalism and accountability. * Extremely poor after-sales service. A service centre earns trust through responsiveness and accountability, not by disappearing when a customer needs support. Mukul and Gaurav, if you’re reading this, ignoring customers is not customer service. If you cannot take up a job, simply communicate that instead of leaving customers chasing you for days. I cannot recommend Arya Motors to anyone. There are far better workshops that respect their customers’ time and provide the level of professionalism that a Tata-authorised service centre is expected to deliver.

By Archit Guptaon Oct 13, 2026

Zero respect for customer time, total incompetence, and unresolved build-quality defects. I am completely fed up with Arya Motors and Tata Motors. My Tata Harrier has a persistent, infuriating panoramic sunroof rattle that this service center simply cannot fix. I've brought the vehicle in multiple times for the exact same issue, only to be given useless Band-Aid fixes while the noise keeps coming back again and again. To make matters worse, the process here is agonizingly slow. Every single visit, it takes more than half an hour just to be attended to by a service advisor or assistant. You stand around wasting your time before anyone even bothers to talk to you or touch the vehicle. It is unacceptable that a flagship car suffers from recurring build-quality defects, but combining that with abysmal service handling and complete disrespect for a customer's time makes it unbearable. Save yourself the headache-avoid Arya Motors if you value your time and peace of mind. Absolute waste of time and effort.

By Virender Dhingraon Oct 13, 2026

Worst experience ever it's been 8 days and there is no response since then they are not giving my car back after the service they called me and then after that they asked for one more day and still didn't give back my car even for a smallest issue they don't return it for 8 days and there is no cooperation no coordination between them for every smallest thing I have to go and talk to their GM no service is available at the lower level

By ayush gargon Oct 13, 2026

Poor service center, customer service, they just want to avoid doing the free car update

By Sameer Soodon Oct 13, 2026

One of the best workshops I have ever come across. Proves the apprehensions of service quality wrong. Huge improvement in vehicle performance post service. Himanshu Malik is the go-to guy.

By JASPAL KALERon Oct 13, 2026

Most pathetic service centre ever. I went there, I was told to take an appointment. I tried taking an appointment next and I was told to visit other service centre because they are overloaded. @tatamotors kindly take a note, they will ruin your entire reputation which you created by "make in India" slogan.

By Mr. Praveen Sharmaon Oct 13, 2026

I had a good experience at Tata Motors Cars Service Centre. The staff were helpful and the service was efficient. My car feels great after the visit! 🚗🛠️👍 …

By Mahesh Vermaon Oct 13, 2026

Customer support not good, Customer longue AC not working, No single Fan hear in longue

By Kannav Gandotraon Oct 13, 2026

Malik at Arya Motor is superb advisor. Thank you Malik for all your effort.

By Abhishek Bansalon Oct 13, 2026

Anuj you are right that service centre is fraud person they change part without any defect in car and after that they cannot realise there mistake, recently they service punch car and in service they charge Rs.9500 to customer but nothing will change in car in service. I request to tata company to take strick action on that service centre.misbehave and irresponsible staff of that tata service centre.

By Anuj Guptaon Oct 13, 2026

Literally unprofessional and extremely poor service from this workshop. To begin with, my car's AC drain pipe was completely clogged and had accumulated nearly 2 litres of water. Even after paying a substantial amount for the service, they failed to identify and fix the issue. Eventually, another Tata workshop resolved the problem within a short time. So my concern is what exactly car service they do if they can miss out this basic they. This problem was also conveyed to them as well before the service that some water noices hve been observed multiple times. Secondly, my car started developing a new issue immediately after the service. They kept my car at the workshop on three separate occasions and even replaced a spare part, charging me for it. Despite the replacement, the same problem persisted. In the end, another Tata dealer fixed the actual issue, which should have been diagnosed and resolved by Arya Tata Sector 52 in the first place. What was even more disappointing was their customer service. They made customers wait for hours, and whenever I tried to contact them, the standard response was, "Call me later." Once the payment was made, there seemed to be no concern for customer satisfaction. Overall, this was a highly unprofessional and disappointing experience. I would not recommend this workshop to anyone. Even for routine servicing, it is difficult to know what work is actually being carried out on the vehicle.

By Drviren Ydon Oct 13, 2026

Worst staff with no knowledge. Everyone keeps on running here and there but your work won't be completed..you have to run behind every staff for your work to be done. I URGE HIGHER AUTHORITY AT TATA MOTORS AND WHOSOEVER RELATED TO THIS ANR AUTOMOBILES PVT LTD..PLEASE LOOKS INTO THIS MATTER..PLZ DONT SPOIL RATAN TATA NAME..

By Abhinav Vermaon Oct 13, 2026

The services here are really pathetic. Neither they do the car service properly nor they clean the car. Just wasting customer’s time and making them run from one place to another. There is no proper customer handling, escalation matrix. The car was serviced on 14th April with no cleaning done from inside. The bill made was for 8000. The car started showing engine fault , TPMS issues, horn issue after the service. I have to visit your service center for the third time in a month which is waste of my time and efforts. You guys clearly dont have any accountability towards customers.

By Rajveer Samuelon Oct 13, 2026

My car is locked and key is not opening up. I have tried to call the various numbers of Arya tata but there is response. Even the helpline numbers are not responding properly. Trying the ACRM and phone is not responding. Different calls from RSA are unhelpful. Is this the Tata so called service!!!!

By pratik shrion Oct 13, 2026

Worst experience they are denying entry of car saying only gold membership cars ,they are taking in ,rude receptionist

By Remremon Oct 13, 2026

They will deny for service, if car is not purchased from them and not opted for gold membership. I will escalate this to tata motors. How they providing nation wide warranty,if there service center refused to serve. I would raise this in consumer court also

By Yogesh Jakharon Oct 13, 2026

3rd class experience… agle person k time ki koi value nhi hai en logo ko .. very disappointing service