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Volvo Car India

2.0

(16)

1st Floor, Tower A, 405-B, Phase III, DLF Cyber Park, Sector 20, Gurugram, Haryana 122016

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About Volvo Car India

2.0
Below Average

(16)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

2.0

(16)

5 star

3

4 star

1

3 star

0

2 star

1

1 star

11

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By J & T GEMS AND JEWELLERY PRIVATE LIMITEDon Jun 9, 2026

1.0

❌ Don't BUY ❌ very worst ? ❌Very very worst ❌service i have ever seen in my life. I have already used all brand and all luxurious car . This is the worst decision in my life. Do not ? buy volvo. Before with in 3months 3times i have sent in toe but didn't get any results. Also not getting any response from the service centre. Now car is at service centre.

By Pushpendra Guptaon Jun 9, 2026

2.0

Good company but not a proper response

By Daksh Guptaon Jun 9, 2026

1.0

Extremely Poor quality. Engine Part failure in less than 31k kms. not covered in warranty/extended warranty. Zero support from the parent company. shrieking noise from day 1 but dealership not able to diagnose. Do a Favour to your self do not buy VOLVO, Icing on the cake, Scandia Motors. (Avoid)

By Irfaan Alion Jun 9, 2026

4.9

Volvo thanks for coming to India and giving us world's safest cars.

By Sunil Gon Jun 9, 2026

4.0

Oosim cars but costly

By Dharminder Singhon Jun 9, 2026

4.9

volvo chandigarh After sales service is remarkable. Great Experience with nice cars.

By Anshul Dograon Jun 9, 2026

4.9

Very Co-operative staff

By Akshay Aroraon Jun 9, 2026

1.0

Do not buy Volvo. Terrible service. The cars are not ready for Indian roads. Only one service station in entire NCR region and every time the car goes to get something fixed, they damage something else. The cars are unsafe and unreliable. Avoid Volvo and Save Your Money! The service station people has terrible staff and they are clueless about the cars. Volvo is wasting everyone's time and money with a poor after sales service and incompetent repair works. Avoid Volvo cars.

By Rashi Haritashon Jun 9, 2026

1.0

Very poor service by your Swede dealer Gurugram. They are impossible people who doesn't know how to repair cars and know features. I am the owner Land cruiser V8, Merc GLS, Porsche Cayenne, BMW and XC90 but VOLVO mechanic are not able to identify problems nor they can rectify problems. Their people only know how to talk nicely and sweetly. Volvo need to strengthen the after sale service rather than expanding their network. By building technology doesn't not bring customer. You need to focus on after sales also. I have sent the car to rectify the problem but even after 3 visits they are not able to rectify and the problem is reading light is loose. They could not remove the noise. It's only one example. I hope Volvo will improve so that other future customers will not suffer

By Smruti Aminon Jun 9, 2026

1.0

The pin address is incorrect

By Dr SUGASTIAN Gon Jun 9, 2026

1.0

Customer service sucks

By ambati rayuduon Jun 9, 2026

1.0

I have Volvo S60 I bought new car but company people gave me problamatic wheels. I have problem with my car wheels from the first day.they said no warranty u have to change paid basis. Is this Volvo ? See how these people Worrest car. My friends said all Volvo s 60 are having wheel and break pad problems. Friends plz careful.

By divyansh chaudharyon Jun 9, 2026

1.0

Price list is fraud.Ex-showroom price is hiked by 5-6 lakh also known as "dealer's margin".Unbearable customer service.Please dont buy from this Volvo dealer for your own benefit.You are Welcome.

By jaideep chaudhryon Jun 9, 2026

1.0

Pathetic experience with Scandia Volvo and Miss Gurleen

By Erik Illigon Jun 9, 2026

1.0

Unfortunately I did not read the reviews before purchasing my second XC90, because I was satisfied with the first. Now, with the car being 2,5 years old, I have come to the understanding that Volvo quality is not the same it was before, when the brand was standing for solid & secure cars. After several workshop visits now the A/C compressor of my only 2,5 years old XC90 had to be replaced at a cost of nearly 100,000 INR. No warrenty, no goodwill warrenty. What happened to the durability and the customer service? On top of that, the dealer & service center in Gurgaon, Swedeauto is also not capable of doing the service a premium brand demands. Any job at the car, even regular maintenance, takes at least 2 days. No wonder, because though the workshop is supposed to open at 09:30, service personal and managers are not available before 11:00am. Nothing is done on the car before 11:30am :-( Conclusion: keep your peace of mind and purchase another brand like Mercedes or BMW! Update: Volvo customer care is not interested and does not respond to e-mail. :-(

By MSLon Jun 9, 2026

1.0

Extremely Poor quality. not covered in warranty/extended warranty. Zero support the company.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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