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Volkswagen Service Gurugram

4.5

(370)

Volkswagen, Behrampur Road, opp. Madhusudhan Auto Limited, Sector 72A, Sector 74, Gurugram, Haryana 122004

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About Volkswagen Service Gurugram

4.5
Excellent

(370)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.5

(370)

5 star

316

4 star

5

3 star

7

2 star

5

1 star

37

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By Prateek Charan (Pritu)on Jun 8, 2026

4.9

Ask for Mr Virender Rana ... amazing service provided by mr rana. Nice customer lounge .. and office boys frequently ask customer's for water coffee tea etc.. overall nice experience and the service of my car was also up to the mark .. I recommend vw service gurgaon to all VW owners

By Ashish Dalalon Jun 8, 2026

1.0

Doesn't recommend. From Service advisor to general manager everyone in the store behave like a layman.

By Naveen guliaon Jun 8, 2026

4.9

Nice staff and perfect at their job . thanks to Virender Rana best advisor I have ever met

By Shekhar NIGAMon Jun 8, 2026

4.9

Good Service centre but entry road is very congested / water logging / containers stop on road side so traffic jam

By Dipika Sharmaon Jun 8, 2026

1.0

The the owner of the service station- the least u can do is provide for a clean washroom not just for customers but your staff as well. Both customer and employee toilets are disgusting.

By sudarshan devon Jun 8, 2026

1.0

Worst experience at Triumph Auto Volkswagen as the services are very bad. They charge huge amount of money in comparison to others and still the problem persists.

By Neha Bokoliyaon Jun 8, 2026

4.9

Excellent service staff very cooperative ? …

By priyanka Sharmaon Jun 8, 2026

4.9

The service is very good and the staff is also very polite and helpful and the workshop is very clean

By kamlesh shekhawaton Jun 8, 2026

4.9

Extremely satisfied with workshop advisor .

By Gurpreet Singhon Jun 8, 2026

4.9

Excellent service given by Sanjay

By Kapil singh Kapil singhon Jun 8, 2026

4.9

Work shop is very clean

By ASIF MAHERon Jun 8, 2026

4.9

The staff is very nice, they talk well, the service is very good.n also arti mam behaviour is well n good n service centre is highclass

By ruchi singhon Jun 8, 2026

4.9

Best service experience & staff behaviour is very good.

By Me and My Daughteron Jun 8, 2026

4.9

Good job done by Gurugram team Thanks

By Bankey Lal Rajputon Jun 8, 2026

4.9

Work always done under eyes

By Himani Upadhyayon Jun 8, 2026

4.9

My experience was good .They asked everything politely and solved that on time.

By anuvansh sharmaon Jun 8, 2026

1.0

Very non professional. Asking for 2 weeks atleast to repair. Later for repaired in 24 hours in Rohtak.

By Brajesh Singhon Jun 8, 2026

4.9

It has been a great pleasure visiting yr service centre, the employees are friendly and they know their job well, response time is very fast , I highly recommend this service centre to my family and friends

By Vanshika Jangraon Jun 8, 2026

4.9

What a speedy service and quick arrangement of replacement part especially on this occasion of Holi. Truly appreciate the sincerity of Aakash and Virendra Rana !! Greta job ? …

By pankaj mathuriaon Jun 8, 2026

4.9

I am their regular customer. Highly preferred service and Bodyshop work. All the service advisors are technically competent and cooperative. I have given my vehicle for repair 2 times here and the Bodyshop work was flawless and authentic. …

By Dhrubanarayan Mukherjeeon Jun 8, 2026

4.9

Very good service, friendly staff and superb turnaround time

By Rabinarayana Sahooon Jun 8, 2026

4.9

Service staff over there is too cooperative and service advisor response was upto the mark

By Pradeep Kumaron Jun 8, 2026

4.9

Vehicle visited on today date for the service against the registration no HR26CG8108 for which we have updated the SA for the same and i was satisfied by the response of the team

By Shubham yadavon Jun 8, 2026

4.9

Good Service center, overall had a very good experience. You can connect with Shamsuddin here to understand any issues you are facing with your car, he will give you the best advice.

By raghav batraon Jun 8, 2026

4.9

Thanks for daily updates and quick response from the team and special thanks to virendra Rana for effortlessly delivery of my polo.

By nadeem anamon Jun 8, 2026

3.0

Pros- 1. Responsive staff 2. Service engineers are knowledgeable …

By Editor's Uncuton Jun 8, 2026

2.0

Staff is good, rating 2 because of long delays in maintenance. It took 6hrs to get my vehicle back for a normal free check up service.

By vinay singhon Jun 8, 2026

4.0

The staff is very polite and unlike the old times they know their job and do listen to their customer and don’t force you to get unnecessary jobs during service. They check the car and then suggest the required jobs that need to done.

By Mannu Singghon Jun 8, 2026

1.0

Worst and third class service service advisor Abhisek Nirwan and Manager Navneet don’t have manners how to deal with customers. I came here for my car suspension Chang and service they gave me estimate but I …

By Chhatrapati joshion Jun 8, 2026

1.0

This service station is delay machine. This the the second time I went to this service center for service of my Virtus, …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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