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Volkswagen Gurugram Sohna Road

4.2

(85)

195 2, Badshahpur Sohna Road, near Subhash Chowk, Islampur Village, Sector 38, Gurugram, Haryana 122018

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About Volkswagen Gurugram Sohna Road

4.2
Very Good

(85)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.2

(85)

5 star

67

4 star

2

3 star

0

2 star

4

1 star

12

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By Montessori Supply Haryanaon Jun 9, 2026

1.0

The staff of this showroom specifically Sushil kumar is a very pathetic person , fake commitments to the customers , & always gives threatening to the persons, when we went to purchase the car & he got to know that we have a school , he asked for the discount , we waived off complete admission fee & gave job to his wife too . In the two days his wife said I will not come to school because my husband get transferred , he lied to his daughter’s school that my showroom & my company transferring me in any other location so refund my daughter’s fee otherwise I put bad ratings & reviews on the the school’s media platform . He did the same , this type of fake persons are working in the reputed showroom, so how we can trust .

By MUKUL BHARDWAJon Jun 9, 2026

1.0

Customer support is worst, i called twice for car enquiry, but they called that they will forward to sales person but never did so.

By Chandresh Vairagion Jun 9, 2026

2.0

Very poor pre sales service, had to follow up a lot and yet not a better response received on options enquired by me repeatedlyand no follow up from them either. Test drive was arranged after a week from the request date. Changing the vendor.

By Aditi Anandon Jun 9, 2026

4.0

Staff was good, but the space is not up to the mark for the car showroom ..as the showroom is on the road but lacks parking space .. even at the weekend, they don't have a car for a test drive ..only due to space.

By Navneet Dagaon Jun 9, 2026

1.0

Extremely poor pre sales service. No one showed up even after booking a test drive. Called next day said they are all busy in deliveries. Buybfrom somewhere else. Best to avoid

By Himanshu Guptaon Jun 9, 2026

1.0

NEVER EVER buy a car from this dealer! They are rude, and cheaters. Did not upload the GST invoice they gave on the GST portal because of which I lost money.

By Dhananjay Khandalon Jun 9, 2026

1.0

Worst dealership to buy VW cars from. They charge 3k as a cancellation charge and assure you that the loan will not be a problem. Then they say that it won't be possible for them to process the loan. Even after having an ITR of 18lacs!! Worst finance department ever!

By Ghanshyam kumaron Jun 9, 2026

4.9

this show room is sona roda Great service and contact to Sushil Kumar These people are very impressive ? …

By Yogesh Saraswaton Jun 9, 2026

4.9

I booked virtus Topline and getting delivery of the same timely and deal with Mr Mukesh Sharma he is a very genuine experienced & knowledgeable person to at VW dealership sohna road to assist you

By Pakhion Jun 9, 2026

4.9

I had a conversation with the staff they are very friendly in nature and they know very well what is the need of their customer

By Ajay Shokeenon Jun 9, 2026

4.9

Showroom is staff is very friendly and showroom is beautifu

By sandeep olaon Jun 9, 2026

4.9

Very good environment of showroom

By Piyush Jainon Jun 9, 2026

4.9

Really happy and satisfied with the overall experience. Sushil was very polite and helpful throughout the process and made sure the delivery process was smooth to us. Must recommend to people who want to buy any car from Volkswagen.

By Sachin Chauhanon Jun 9, 2026

4.9

The staff is very nice,they talk well,the service is very good n Ravindra behaviour is well n good n service centre is high classes ...... Volkswagen team is very good job ..

By Deepak Chauhanon Jun 9, 2026

4.9

Wonderful team and very nice experience at the VW dealership

By abhinav dubeyon Jun 9, 2026

4.9

Advisor Govind is very friendly. The staff is prompt and services are good. Visited here for all of the services. It was always done on the suggested time.

By james morganon Jun 9, 2026

4.9

Just had a fantastic experience at Triumph Volkswagen Gurgaon (Sector 38) and felt compelled to share! I was greeted with genuine warmth and a willingness to help. Forget the usual dealership stereotypes - these folks were friendly, professional, and made the whole car buying process enjoyable. I wasn't there for a specific model, but rather to explore Volkswagen options. The sales team was incredibly knowledgeable about the entire lineup and didn't push any particular car. They listened to my needs and budget, then presented a range of options that fit the bill perfectly. No pressure, just clear information and helpful guidance. Throughout the entire process, communication was top-notch. The team kept me updated on every step, answered all my questions patiently, and ensured I understood everything before moving forward. In the end, I found the perfect Volkswagen for me and drove away feeling happy and confident in my purchase. The entire experience at Triumph Volkswagen was absolutely triumphant! If you're looking for a Volkswagen dealership in Gurgaon that prioritizes customer satisfaction, look no further than Triumph Volkswagen (Sector 38). **Highly recommend - 5 stars!**

By Tapan Baruaon Jun 9, 2026

4.9

Experience is really good happy with the services

By sanjay bhardwajon Jun 9, 2026

2.0

First of all after purchasing service centre should take all concern of customer , after TWO YEAR ownership still directed to showroom, 15 days passed CRM doesn’t pick phone even customer care tried to call to CRM NO USE. जैसी कार वैसे लोग @VW authorities take care and make some rules for customer satisfaction also always listening to dealerships is not good long term life

By Ratan lal Gurjaron Jun 9, 2026

4.9

I am completely satisfied with the services given by Volkswagen Gurugram dealership.

By Naveen Yadavon Jun 9, 2026

4.9

Really appreciate the assistance and support by staff

By Shilpy Batraon Jun 9, 2026

4.9

Manoj ji n Piyush are too good Genuine sales person Great experience at VW

By Rashmi Tomaron Jun 9, 2026

4.9

Good Ambience with good working staff and located at a very prime location

By Komal Dhankharon Jun 9, 2026

4.9

Happy with the purchase experience there.

By Pankaj Chauhanon Jun 9, 2026

4.9

Very Good experience, Manoj Ji, the DGM, was very helpful in every aspect. Kudos!

By Furkan Shaikhon Jun 9, 2026

4.9

Very nice sales staff and DGM sales

By Jagannath Sahaon Jun 9, 2026

4.9

Recently Purchased VW Taigun 1.5 from Volkswagen Sohna Rd showroom. The experience was awesome. Seamless process, Best price offered, very helpful staff. Special thanks to Mr. Sachin who was always a call away for all my queries. I would recommend everyone who is planning to buy VW.

By Karan Sharmaon Jun 9, 2026

4.9

Very satisfying experience, excellent service by Mr. pankaj & Miss Beauty. Recommend this dealership for your VW cars.

By kuldeep singhon Jun 9, 2026

4.9

Very smooth delivery By Mr. viajy and all triumph auto is mind blowing and they are very kind and very professional.

By Naeem Ahamadon Jun 9, 2026

4.9

Nice staff very polite and helpful

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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