By Priya Stephenon Oct 14, 2026
I visited here last month. I had a great experience here. Mr. Anuj helped us very nicely to understand everything here. The showroom has great ambiance. The Reception girl Shivani she was very nice.! Highly recommend to you guys. Must visit here and choose your dream car!!
By Priya Bhujelon Oct 14, 2026
Excellent Experience with this showroom. Anuj and Shivani they both are very nice, professional and well mannered staff here. Special thanx to them. They explained everything cleary and easy to make us a decision.. Highly recommend!!
By Kajalon Oct 14, 2026
Had a Great Experience with this showroom.Special Thanx to Mr Anuj he showed us the cars in details, explain everything clearly and patiently.. overall everything was perfect. Highly recommended!! Must visit!!
By aankhi duttaon Oct 14, 2026
Had a great experience while deciding on our car. Aniket helped with detailed information on all models and guided us to choose our dream car. Smooth processing and documentation done seemlesy.
By Shuvojyoti Paulon Oct 14, 2026
Nice and very transparent. Aniket ji (sales person) was very helpful and always ready to help.
By Aman Saxenaon Oct 14, 2026
Just got the delivery of our Taigun GTline.
Great experience overall. Sumit from sales was an amazing help throughout.
By Varun Saxenaon Oct 14, 2026
Whole process was smooth and easy
The staff was very supportive and they did all the arrangements perfectly.
By Divya Aryaon Oct 14, 2026
We had an amazing experience with the Volkswagon MG Road while buying the car. The entire staff is very helpful and guided us so wel that we end up buying Virtus 1.5 from here. Special thanks to Mohit who assist us from test drive to handover.
By ASHOK BHATIon Oct 14, 2026
Recently I visited in this showroom all staff are very polite very decent they treated me very well and sales person described about cars and features very well overall I’m fully satisfied with this showroom and staff
By Manish Katariaon Oct 14, 2026
The experience has been very good. Whatever was assured has been delivered. The staff is cooperative and very helpful.
By Varinder Kablion Oct 14, 2026
Cooperative staff, Good hospitality. We'll knowledge about the features, Good interactive staff. Overall great experience.
By Riyanshi Dagaron Oct 14, 2026
I visit mg road showroom it was Great experience with the sales person he attended me nd explain the all features of the car 👍👍 …
By Dushyant Kharetaon Oct 14, 2026
Very good experience at the showroom. The staff is very polite and helpful
By Satyajeet Samalon Oct 14, 2026
I had a experience with the phase 2 showroom Shivani ji has explained me every thing in brief about virtus and i have booked also with a good discount and price which she had offered me thanks a lot for the legend service
By Prashant Khatanaon Oct 14, 2026
Good staff and well management or delivery on time
Thanks regards
By Prashant Singhon Oct 14, 2026
Very supportive staff. They responds and resolve the issue quickly.
By sudhir panchalon Oct 14, 2026
Excellent service for all queries and support till delivery
By Anirudh Srivatsanon Oct 14, 2026
Full experience was fantastic, Mohit was excellent with everything !
By sangeeta Aon Oct 14, 2026
Delivery process was smooth
By Kaadambari Muttooon Oct 14, 2026
This is my 4th VW car and the experience keeps getting better. My husband refuses to go anywhere else and the Frontier showroom on MG Road Gurgaon has become a trusted place for us, whichever VW vehicle we buy. Special thanks to Mr Jeetendra for his exceptional care. It's good to see such cooperation amongst showroom staff!
By Diivyaata Vaishnavi Aggarwalon Oct 14, 2026
I recently purchased a car from them on 26 August 2026, and unfortunately, my experience with their marketing, sales, and delivery services has been extremely disappointing.
The car was delivered to me with certain parts missing. What is even more concerning is that I had to identify and highlight these missing items myself, as the dealership did not take the initiative to inform me about them.
There has also been significant miscommunication regarding the features of the car. At the time of purchase, their team clearly informed me that my particular series came with VW Connect. However, they are now denying what was communicated by their own representatives. This reflects a serious lack of product knowledge, transparency, and accountability.
Despite these issues, I have not received a proper apology. Instead, the responsibility seems to be getting shifted onto me, which is highly unprofessional and disappointing.
Furthermore, my vehicle registration number has already been allotted, but I have still not received any clear update regarding the status of my RC.
Most importantly, this entire experience has resulted in a complete loss of trust in the dealership. When a brand-new vehicle is delivered with missing parts and there are contradictory statements about its features, it naturally raises concerns about whether the vehicle was delivered in the complete and original condition that a customer should reasonably expect.
Overall, the experience has been marked by poor communication, lack of transparency, inadequate product knowledge, and an absence of accountability. After spending a significant amount on a new car, I should not have to repeatedly follow up just to establish what was supposed to be included in the vehicle in the first place.
By Shashwat Gargon Oct 14, 2026
Great experience, thanks to Paras from VW team
By Rohit Guptaon Oct 14, 2026
Good team and Akhil ji thanks for the deal and knowledge provided
By Reetesh Namdeoon Oct 14, 2026
⭐⭐⭐⭐⭐ Outstanding customer assistance by Sulekha at VW Frontier Autoworld Gurgaon!
Had a wonderful experience with the after-sales support team at Volkswagen Frontier Autoworld. I reached out for an old invoice copy for my Polo, and Sulekha assisted me promptly and resolved my query right away. Her quick turnaround, polite communication, and helpful approach made the entire process effortless. Truly appreciate the customer-first service..!!
By Rishi Chaturvedion Oct 14, 2026
Got the virtus from this showroom after visiting others as well and got the best deal across city. Very professional and punctual.
By Debasish Biswalon Oct 14, 2026
Very professional staff! Had a great experience!!
By rozif arshon Oct 14, 2026
Helpful staff and their hospitality is great
By Darsh Asawaon Oct 14, 2026
Great experience. Helpful staff
By Dawar Alion Oct 14, 2026
sumit from the sales team deserves an extra star. Very helpful and extremely knowledgeable person.
By Ajayon Oct 14, 2026
Good experience. They are responsive & proactive professionals.
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