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Volkswagen Gurugram M G Road - Showroom

4.7

(308)

Showroom Address- G-1, Vatika City Point, Mehrauli-Gurugram Road, DLF Phase 2, Sector 25, Gurugram, Sarhol, Haryana 122009

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About Volkswagen Gurugram M G Road - Showroom

4.7
Excellent

(308)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.7

(308)

5 star

286

4 star

1

3 star

0

2 star

5

1 star

16

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By monazir hussainon Jun 9, 2026

4.9

Best experince with sales team, allquestions are cleared from sales person side.

By Harshit Malhotraon Jun 9, 2026

4.9

Great service by volkswagen group and pawan dhawan ji

By Prem Yadavon Jun 9, 2026

4.9

Very cooperative n very understanding staff n shriati Mam

By Pramod Paulon Jun 9, 2026

4.9

Had a great experience with the booking and delivery experience.

By Hitesh yadavon Jun 9, 2026

4.9

Very good ecperience got delivery on time

By Nitin Sachdevaon Jun 9, 2026

4.9

Thank u so much Team, we had a great and wonderful experience. Special thanks to Pawan ji for explaining the taigun features

By Sajid Mansooron Jun 9, 2026

4.9

Overall a good delivery experience. The cake cutting ceremony and the personal touch was outstanding. I have been driving my Virtus GT Limited edition for past 3 months, the driving pleasure is amazing.

By Nitish Badhwaron Jun 9, 2026

4.9

The experience was wonderful & the representative showed me all the cars within the budget & explained the differences well. Good experience overall

By Rajat Raoon Jun 9, 2026

1.0

Never picking up customers sales calls no one has answered any of my queries very bad staff

By Anuj Srivastavaon Jun 9, 2026

2.0

I have taken delivery of VW tiguan from this dealer. Pre-Delivery experience was good. Post-Delivery is another story. The dealer is unable to give clear invoices of total amount taken. There are issues with followup, and it taken few …

By Jai Dhawanon Jun 9, 2026

4.0

Located on MG road. Good experience taking a test drive with the car advisors.

By Vishal Thakuron Jun 9, 2026

4.9

Ambiance is good staff is very helpful great experience

By Vibha Bansalon Jun 9, 2026

4.9

Excellent car and excellent services.. kudos to Sulekha and Mohit

By Tanjeet Singhon Jun 9, 2026

4.9

Had a great experience,l with Volkswagen, team is very supportive, special thanks to Pawan kumar dhawan. Thanks.

By Saumya Sharmaon Jun 9, 2026

4.9

The experience was nice. The sales person(Mr. Jitendra) really guided us well and helped us in figuring out the perfect car as per our requirement.

By Shweta Sinhaon Jun 9, 2026

4.9

Mr. Nitin Pal highly humble, generous and helpful person, highly supported in every step.. Really grateful for the service, glad!! Thank you so muchhhh? …

By reena gadhokon Jun 9, 2026

4.9

Excellent service, quickly rendered by customer desk.

By Dharmendra Sinhaon Jun 9, 2026

4.9

Recently purchased volkswagen Taigun Comfortline. A very trustful experience with Nitin Pal . He helped with smooth buying process

By Khushi Sinhaon Jun 9, 2026

4.9

A wonderful experience at VOLKSWAGEN GURGAON with Nitin Pal . A journey with helped in building a long lasting trust and cracking the best deal

By Abhishek Aroraon Jun 9, 2026

4.9

Well behaved and educated staff , Positive environment , Frontier VW

By divya jindalon Jun 9, 2026

4.9

Excellent experience with Sulekha nd Mohit. Very smooth experience. Definitely recommend this store

By Vipul Dwarsinghon Jun 9, 2026

4.9

Nice service provided by Jitender, kept me updated with the status of the car and was always co-operative. Thanks for the service :)

By Yash Benganion Jun 9, 2026

4.9

Jitender ji very good executive and all over process experience was good

By Rajeshon Jun 9, 2026

4.9

Experience with Ms Sulekha, Pawan and other team members was fantastic

By arshi azamon Jun 9, 2026

4.9

I visited first time in Gurgaon showroom and I haven't seen employee anywhere like they hired bcz in the showroom start to end every single person is available to help me to finalize my new family member

By Akriti Shrivastavaon Jun 9, 2026

4.9

It was beautiful journey and experience with volkswagen gurgaon and a great help by Nitin pan

By VIKRAM YADAVon Jun 9, 2026

4.9

good experience and customer care department is very helpful

By Ashish Gahlawaton Jun 9, 2026

4.9

Staff is very cooperative and humble to us and specially pawan dhawan is very good to us and once again a big thankyou to all

By Piyush Sharmaon Jun 9, 2026

4.9

Great experience staff behaviour was superb

By Raju Ranjanon Jun 9, 2026

4.9

I have total experience 12year in this company mostly quality products car experience is well good and all staff is good behaviour. nitin staff is coperate to guide and this is good company thanks

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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