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Volkswagen Gurugram

4.2

(183)

Khasra Nos. 2482-2484 Mall, Dhani, Wazirabad Road, near Ardee City, Sector 52A, Gurugram, Haryana 122011

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About Volkswagen Gurugram

4.2
Very Good

(183)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.2

(183)

5 star

145

4 star

4

3 star

1

2 star

1

1 star

32

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By Prabodh Guptaon Jun 9, 2026

1.0

Pathetic experience. They took more than 4.5 hours for just a check-up, 1000 kms Swagat service. That too after rigorous follow up. I had to intervene after seeing the car not getting attended for more than 2 hours. Had to queue up the car …

By NAVJOT SINGH THAKURon Jun 9, 2026

4.9

Good service and very helpful

By deepak miglanion Jun 9, 2026

4.9

Quick service and well behaviour staff !

By Saqlain Atiqueon Jun 9, 2026

4.9

Good Customer Service. Good Job on the car. Shoutout to Vikas sir and Deep sir.

By AJAY SHARMAon Jun 9, 2026

4.9

Excellent workshop family .very professional manpower ..keep it up

By Talking Timeson Jun 9, 2026

4.9

Amazing facilities.nice staff

By manmeet singhon Jun 9, 2026

4.9

Vikas was outstanding... Helpfully

By vagish jhaon Jun 9, 2026

4.9

Information provided for all the work done. Most of the issues resolved.

By Samarth Anandon Jun 9, 2026

4.9

Great service....special recommendation for Mr. Jai

By Nitin Groveron Jun 9, 2026

4.9

I had contacted vikas for counter sale, he assisted with no wait. Good sevice

By Shrey Harbolaon Jun 9, 2026

4.9

Great staff..quick and smooth process

By Nitesh Kumaron Jun 9, 2026

4.9

Totally satisfied from my today's visit

By Ahmad Razaon Jun 9, 2026

4.9

Very good experience from workshop

By Sumeet K Vinayakon Jun 9, 2026

4.9

Volkswagen here is providing an amazing service. Especially Nishant the service manager made sure to explain every bit or service in detail that was required for my car care right after the car was diagnosed to ensure I can take my own …

By Assistant Directoron Jun 9, 2026

4.9

All team are good

By Akash Sharmaon Jun 9, 2026

4.9

“Excellent service by the Volkswagen Vikash team! The staff was professional, friendly, and attentive, making the entire experience seamless. Highly recommended!”

By Mayank Chaudharyon Jun 9, 2026

4.9

Recently i visit the workshop for my car service and the staff and the whole management was very kind and helpful And the services was fabulous thanks aton guyz

By Deepak Kumaron Jun 9, 2026

4.9

Very good experience from my today's visit

By Neeraj Kumaron Jun 9, 2026

4.9

Nice service management

By Chandresh Vairagion Jun 9, 2026

4.9

Vikas handled my queries attentively and very well manner. He helped me with resolution of my problem promptly and as expected. Great service.

By Navanita Sarkon Jun 9, 2026

4.9

Had a good experience in the service centre today. Vikas Kumar was very quick and extremely polite to solve the problem.Well done. Thank you

By Agarwal Taraon Jun 9, 2026

4.9

Good service provided by Vikas. Very helpful

By Biplab Dason Jun 9, 2026

4.9

Good and efficient service. Vikas and Chandan have been very helpful

By Sanjeev Kumaron Jun 9, 2026

4.9

All entire team and specially vikas is good

By Varun Mehtaon Jun 9, 2026

4.9

I recently had my car serviced, and I am thoroughly impressed with the professionalism and expertise of the team.The quality of their work truly shows, and my car feels as good as new. I highly recommend this team to anyone looking for reliable, high-quality service. Special thanks to Manish ma'am? …

By Karan k Sharmaon Jun 9, 2026

4.9

They gives very good and fast service fir our customers

By Ajay Kumar Sharmaon Jun 9, 2026

4.9

Good behaviour all staff and co-operate

By manoj ojhaon Jun 9, 2026

4.9

It was an excellent experience. Vikas kumar helped me alot.

By kumar vivekon Jun 9, 2026

4.0

Are they forcing customers to give positive reviews. Almost 2 hrs to open a Job Card (prior appointment done) …

By Megha Mittalon Jun 9, 2026

4.9

Great service and support - provided by the team. Mistakes are admitted very promptly and yes , I had to do a little follow up , but overall a great experience :):) !! Special thanks to Manish Kaur for helping me out with my respective …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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