The official logo for the brand - CarPhD
CarsDealer ShowroomsCar ServiceBlogsBuy BulkCar SubscribeCar RentalPurani Jeans

Vertex Nissan - Sec 14

4.4

(416)

G/02 & G/03, Parsvnath Arcadia, Sector 14, Mehrauli-Gurugram Rd, Gurugram, Haryana 122001

Direction iconDirection
❯
❯

Share Your Car Buying Experience & Unlock Exciting Rewards!

Review your car buying experience now and get assured offers like free car wash, car service discount vouchers, invites to celebrity red carpet, Events and more!

Write a review

About Vertex Nissan - Sec 14

4.4
Very Good

(416)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.4

(416)

5 star

351

4 star

10

3 star

6

2 star

2

1 star

47

Write review iconWrite a review

Share your thoughts and help others make informed decisions by writing a review. Your feedback is valuable to our community!

By Harsh Sharmaon Oct 14, 2026

1.0

There is a shortage of manpower at the service center, forcing customers to wait. Even normal service takes at least 7 hours. No one listens. This is a useless service center.

By Asif Shaikhon Oct 14, 2026

1.0

Extremely disappointed with Vertex Nissan Gurgaon. My money is stuck here and despite multiple follow-ups and even a complaint on Twitter, no one is responding or calling back. They keep saying the issue is 'escalated' but there is zero resolution. Very unprofessional behavior. ​I strongly advise everyone to be careful before booking a car here. I am still waiting for my refund/money update."

By Mohiton Oct 14, 2026

1.0

I m looking to buy Nissan megnite from this showroom , for that I tried connect to sales executive. But I found very surprislingy that they are not interested to talk.. I called on there given number at 10:32am where a girl name SUMITRA answered the call and said I will arrange the call for u.. after 5 hours I again asked for the sales executive as she gave me the excuse that sir 5 hours se metting is going on... No wonder why nissan is not able to sale its cars in India because they have this kind of people working for them..who don't care about there sales.. Agar car bechane se phele yeh service hai toh car bechane k baad toh yeh call bhi nhi uthangye... I will make recommend to every one ..dont even think to buy nissan car from sector 14 showroom vertex nissa gurugoan ..they dont care about you they just making money nothing else.... And advice for showroom owner hire those who help to sale not there to enjoy free food

By Anurag Sharmaon Oct 14, 2026

4.9

I had an amazing experience at the showroom. Mr. Vikender treated us very well, providing every information and explaining which car will go best according to our requirements. I highly recommend this place.

By Atul Kumaron Oct 14, 2026

4.9

Best experience with sales team and specially thanks to Mr. Deepak

By Pratibha Kumarion Oct 14, 2026

4.9

all staff behaviour was good and given 10 rating in all parameters thanks

By PRATEEK GAURHon Oct 14, 2026

4.9

Excellent staff cooperation by Mrs Swati and vertex nissan genuine showroom delhi ncr. All cars delivered on time .

By Siddharth Royon Oct 14, 2026

4.9

I liked the overall experience of purchasing a vehicle, good discounts were provided as well very genuine rate of interest ok finance

By ABHISHEK 13 Sunaron Oct 14, 2026

4.9

All staff good and pawan is work is good

By Munender Kumaron Oct 14, 2026

4.9

Good experience with deepak and team

By Pooja Kumaron Oct 14, 2026

4.9

Thanks to this Nissan team, i bought my first car. Amazing experience throughout the buying process and looking forward to stay connected. Thanks team

By abbhinav thakshakon Oct 14, 2026

4.9

The staff esp Deepak was very courteous and helpful. Grt experience

By Ashish Khandelwalon Oct 14, 2026

4.9

Good Experience with smooth car delivery.

By Tarun Malikon Oct 14, 2026

3.0

Service team is slow. They took whole day for general checkup. Car scanning system not working.

By Sudhir Bhation Oct 14, 2026

1.0

I could have bought a car from you but the way you behave, I would never buy a car from you..your behaviour is bad..automated calls 5 times a day..shame on you..

By Pankaj CPTon Oct 14, 2026

1.0

🚗 Nissan Car Purchase Experience – Very Disappointing Experience I purchased a Nissan Gravite car on June 24th. My car's RTO is Gurugram. Today is September 30th, but I still haven't received my RC. It's been more than three months, yet I haven't received clear and satisfactory information regarding the RC. Furthermore, my car has been in the workshop for the past 11-15 days due to damage. Despite so many days having passed, I still haven't received my car back after repairs. As a customer, I expected that the registration/RC and after-sales service for my new car would be handled promptly and properly. ❌ Purchased the car on June 24th with cash payment. ❌ RTO: Gurugram ❌ Didn't receive the RC until September 30th. ❌ The car has been in the workshop for 11-15 days. ❌ It hasn't been repaired and delivered yet. I request Nissan management and the relevant dealer to provide me with the exact status of the RC, the registration status, and a clear timeline for the repair/delivery of the car in writing. Waiting for so long after purchasing a new car regarding both the RC and the workshop has been a very frustrating experience. I hope Nissan will take this matter seriously and resolve it soon. 🚗 Nissan Car Purchase Experience – Very Disappointing Experience I purchased a Nissan Gravite car on June 24th. My car's RTO is Gurugram. Today is September 30th, but I still haven't received my RC. It's been more than three months, yet I haven't received clear and satisfactory information regarding the RC. Furthermore, my car has been in the workshop for the past 11-15 days due to damage. Despite so many days having passed, I still haven't received my car back after repairs. As a customer, I expected that the registration/RC and after-sales service for my new car would be handled promptly and properly. ❌ Purchased the car on June 24th with cash payment. ❌ RTO: Gurugram ❌ Didn't receive the RC until September 30th. ❌ The car has been in the workshop for 11-15 days. ❌ It hasn't been repaired and delivered yet. I request Nissan management and the relevant dealer to provide me with the exact status of the RC, the registration status, and a clear timeline for repair/delivery in writing. Having to wait so long for both the RC and the workshop after purchasing a new car has been a very frustrating experience. I hope Nissan will take this matter seriously and resolve it soon.

By Manjit Bishnoion Oct 14, 2026

4.9

Excellent experience with Mr. Amit sales executive

By Enosh Xavieron Jun 5, 2026

4.9

The overall experience was excellent. The sales representative(Miss Priti rai ) were excellent.

By Billu Ramon Jun 5, 2026

4.9

Nice with Mr. Arvind I am satisfied with sales experience. Given rating 10/10. Also I recommend to all my friends and family. Keep it up

By Ashutosh Mittalon Jun 5, 2026

4.9

Very nice experience. Customer service by Megha was excellent. Would recommend to my friends as well.

By ankush chawlaon Jun 5, 2026

4.9

Good experience and especially the handover ceremony is really personalised and warm

By Pankaj Vasudevaon Jun 5, 2026

4.9

Nice experience and good staff.

By vipin dabason Jun 5, 2026

4.9

Delivery on time

By ajay malikon Jun 5, 2026

4.9

My overall experience was good. Everything was hassle free, staff members are very cooperative. I'll surely recommend everyone to come and by car from nissan vertex only.

By shailesh singhon Jun 5, 2026

4.9

Very good service and cooperative staff and over all excellent

By ashish kumaron Jun 5, 2026

4.9

It was very great experience with Nissan .Your staff Preeti is very knowledgeable and helpful

By Abhishek Kardam 3131on Jun 5, 2026

4.9

Nice experience with vertex Nissan I am satisfied Nice sales person Mr. Lalit

By Hemant Vashiston Jun 5, 2026

4.9

Brijmohan is the best sales person who assisted me with all the quaries and helped me throughout the process of handover. God bless him …

By Vikas Phalswalon Jun 5, 2026

4.9

Good nissan staff soo copreitve and frndly. We qre so happy ????? …

By Kapil Kanojiaon Jun 5, 2026

4.9

All facilities are excellent with Nisha and megha I am satisfied with vertex Nissan

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Similar Dealer Showrooms