Tata Motors Cars Service Centre - Zedex, Sector 35

By shivam sharmaon Jun 9, 2026

Service person are really helpful with the problems

By VASUDEV SHARMAon Jun 9, 2026

My experience was poor I approached for minor denting painting work on 13th October. Delivery was advised for 18 or 19th October but not delivered on time. My car was delivered on 25th October after repeated follow ups. 2. Further, vehicle was not ready when we approached as per schedule. Cleaning was not up to the standard. 3. As per recommendations of service advisor we have decided for PPF. Quality of painting work was so poor that during the PPF process entire paint swept away. 4. We have sent a video to the service advisor but he has non responsive. 5. Waiting area toilets was dirty. No drinking water available at service centre.

By Maharaja Singhon Jun 9, 2026

The vehicle delivery was significantly delayed. I was promised delivery by 5:30 PM (Vehicle pick up was 8:40 am in the morning), however, the vehicle was handed over only at 9:30 PM, without proper completion of the service. Despite paying in advance for interior and exterior cleaning (I opted for Paid service - deep cleaning), the work carried out was casual and of very poor quality, not matching the service charged. No lubricant was applied on the door hinges, brackets or locks, which is a basic requirement during servicing. The door beadings were not cleaned at all; dust and dirt were clearly visible. Electrical wires were left open, posing a potential short-circuit and safety risk. The service advisor stopped responding to calls after 6:00 PM. No information was provided regarding the delivery status of the vehicle. Only after contacting other persons and customer care numbers did I learn reasons of delayed delivery, seemingly without completing all necessary service tasks. The service advisor is so unprofessional that he initially did not applied any promised discount, however, in 2-3 attempts he applied discount as agreed by your relationship manager. I had paid the full amount in advance for all agreed services at 5:30 PM. Delivering the vehicle without completing the promised work clearly reflects unprofessional conduct and misleading practices, amounting to taking payment without providing the committed services. This was my first experience with Zedex, and unfortunately, it has been deeply disappointing and distrustful. Such service reflects a serious breach of trust. I strongly feel that the entire service process needs to be reviewed, as customers should not be made to pay for services that are neither completed nor delivered to acceptable standards.

By Pravesh Shrivastavaon Jun 9, 2026

Staff and technician are good. I couldn't get my car repaied since it is an old Tata car and they don't have anyone knowledgeable to repair this

By Vivek Dixiton Jun 9, 2026

Center is good but bit far and solved my car’s bearing problem

By Balaji R Koustubhaon Jun 9, 2026

A lot has changed at this center. Been a customer since 2022 and I have seen drastic changes in the last 1 year. Now they are least interested in servicing and are only looking to mint money - something that tata never stands for. Service Engineer Naresh - one of the oldest engineer here is someone you should definitely avoid. He deosnt inform you about a lot of optional costs and just adds it as per his wish.

By Ashwani Makkaron Jun 9, 2026

Very poor service with no customer empathy. During insurance clan they have stolen Stepney tyre and slept in the car during summers. Have finished full fuel and returned at in very bad dusty state inside. Never go there for service & insurance claim.

By Shobhit Malhotraon Jun 9, 2026

Sahil was very professional and efficient and helped me resolve the issue with clear and crisp communication. Happy with the service and will recommend Sahil as the advisor.

By Abhishek Saxenaon Jun 9, 2026

Always had great experience whenever I have visited this centre, been going there for many years now. The only issue is the approach road to the centre, it's in very poor condition and the area right outside the service centre is almost always flooded with seepage water making it impossible to step out.

By dharam chand Sharmaon Jun 9, 2026

Service experience was very good. Service advisor Mr Anand saini was very cooperative and good behaviour. Service was done very satisfactory and all complaints attended.

By Vinay Pandeyon Jun 9, 2026

I am very satisfied with my first car service, and I would like to appreciate Mr. Sahil Kumar, my service advisor, who provided clear and detailed information about the service. Thankyou again

By Sandeep Bhation Jun 9, 2026

The experience at TATA Zedex was quite good and all the staffs are very cooperative. All the complaints were being listened and worked on that. The above experience good but screen software is not updated despite narration of the problem. When you are standing there they will do all the things you want and once you leave they do what they want to

By Why this Noton Jun 9, 2026

Best service given by Mr suraj Thanku zedex team sec 35

By Apoorv Kumaron Jun 9, 2026

Good Staff Behaviour and also very cooperative staff members and timely service

By Rajat Sethon Jun 9, 2026

Great experience. I came for def update and engine light issue. Sorted in span of 20 mins. Great work.

By Adii Raghavon Jun 9, 2026

Had a nice experience with service centre. Mr. Ravi Kumar ji attended well too.

By Parth Pandeyon Jun 9, 2026

Had a great experience with zedex. Process is streamlined and as soon as I arrived, there was someone to attend me and assisted me with each step. Since it was first service there was nothing much apart from general Check up.

By Amit Kumaron Jun 9, 2026

Super poor service...we were coating the underbody of the vehicle on mud only. Please try other options...

By jyoti rajotiaon Jun 9, 2026

Twice we have visited for our car service and both the times it's a horrible service, they charge like hell and no proper service and cleaning they do . PLEASE DONT VISIT THIS SERVICE CENTER , SEC 35. EVEN AFTER COMPLANING THE DONT BOTHER BECAUSE THEY ALREADY HAVE RECEIVED HEAVY AMOUNT BILLED . VERY BAD PLACE

By sumitsinghbhondsion Jun 9, 2026

Good experience here. Gaurav helped a lot and get all services done. After service I got an issue related to camera which is again resolved by Gaurav quickly. They did food job in fixing all the issues.

By Karan Kapooron Jun 9, 2026

I am extremely dissatisfied with the service provided by Tata Motors Zedex. If you are considering their pickup and drop facility, be warned: Hygiene: The car was returned in a filthy state, wrapped in mud and dirt. Maintenance: No basic checks were performed post-service; the battery was drained and tyres were under-inflated. Professionalism: It is evident that no QC happens before delivery. It is a shame that a brand like Tata is represented by such negligent service standards. I will not be returning. ================================================= Update: next day they took the car and did checks to eliminate the errors and cleaned properly

By ANKUR YADAVon Jun 9, 2026

Worst location, Poor Service. Unnecessary Charges, parts shortfall.

By Vipulon Jun 9, 2026

Waiting time is longer than expected (4-5 hours)

By Vidhu Tripathion Jun 9, 2026

Did not solve the problem.

By nitin jainon Jun 9, 2026

Brother, don't go to their place for service... you will tell me the problem... they will tell you some other problem and take money from you for 2-3 replacements and your problem will continue to exist... they cheat their customers

By AJAY JHAon Jun 9, 2026

Great service experience with Tata Motors. The staff was polite and professional, and the work was completed on time. Very satisfied with the overall service. Service at Tata Motors was even better than I had heard.

By Sweta Son Jun 9, 2026

Thank you Deepak for your prompt service. Satisfactory service from Zedex showroom.

By Bansi Lalon Jun 9, 2026

Excellent Service Experience by team Keep it up Vinot Verma service Manager is so polite and having excellent service experience.

By Gaurav Jangraon Jun 9, 2026

Now I got to now the rating never lies. As google rating shows expect the same service. 1. On 50k major service you will get cosmetic cleanings and wheel alignment worth Rs 11k ( excluding- coolent, spark plugs, engine oil). 2. Post service my accessory port is not working. 3. vibration is still there when radiator fan starts. 4. petrol cap liver button is missing post service. 5. fuse removing clip from fuse box is missing. 6. In previous service stock tyre inflator was also missed but I ignored considering a small mistake. 6. Post money credit and a formal feedback rating don’t expect resolution. TATA has to learn a lot from Maruti how to maintain a CSAT. Along with a good product it is essential that remains intact with owners feelings. Now everyday it feels sad whenever I and driving my car. Putting feedback not to criticise but to alert when spending your savings.

By Pandey Nikkhilon Jun 9, 2026

I gave 1 * as there is no option for 0 or negative ratings. I gave my Altroz for a simple yearly service. There were absolutely no issues with the car, yet I was handed a bill of ₹16,000—completely unreasonable for routine maintenance. But the real nightmare started after I got the car back. The AC had stopped working, and the co-driver seat belt sensor—both perfectly fine before—were suddenly not functioning. When I raised this, the service centre casually said they hadn’t touched anything related to the AC, despite clearly mentioning AC servicing in the bill. This kind of contradiction is beyond frustrating. They took the car back and have now kept it for days. On day one, they said there was an AC gas leakage. When I questioned how that’s possible since it was working fine earlier, they conveniently changed their statement and called it an “electrical fault,” saying it can happen even in new cars. That explanation made no sense, and it felt like they were just trying to avoid responsibility. On day two, they told me the issue isn’t under the bonnet and that they’ll need to open the dashboard—and that I’ll have to pay for it. Why should I pay for something that was clearly working fine before I handed over the car? This is completely unacceptable. On day three, yet another update: now the leakage is near a ring, which they will replace, and they’ll refill two cans of gas. I’m still waiting for my car, with no clear resolution in sight. I’ve had to constantly chase them for updates, and their attitude has been shockingly careless, as if my time and money mean nothing to them. This has easily been the worst service experience I’ve ever had. First and last time with this service centre—never again.