By Sharda Kumarion Oct 14, 2026
Purchased skoda kylaq prestige plus ..Had a great experience..thank you puneet sir for explaining every minor details and special thanks to priya for all the help.🙂❤️ …
By Akshay Bhatlaon Oct 14, 2026
Extremely Disappointing Car Buying Experience
My experience purchasing a car has been extremely disappointing and far below the standards one would expect from a reputed automobile brand. The lack of professionalism, poor communication, and unsatisfactory customer handling throughout the process have left me frustrated and dissatisfied.
Buying a car is a significant financial decision, and customers expect transparency, timely assistance, and a smooth, hassle-free experience. Unfortunately, my experience has been the complete opposite. The way my concerns have been handled reflects a serious lack of customer focus and accountability.
What is even more disappointing is the lack of ownership in resolving the issue, despite the expectations set by the brand. A customer should not have to repeatedly follow up or escalate matters to receive basic support.
This experience has significantly impacted my trust in the dealership and the brand. I hope the management takes this feedback seriously, investigates the matter, and improves its customer service standards so that other customers do not have to go through a similar experience.
A premium brand should deliver a premium customer experience—not just sell a car and leave the customer to deal with the consequences.
By Anurag Singhon Oct 14, 2026
Was Visits Ring Road First Time To Change My Car From Maruti To SKoda And Meet There Mr.Jitender Rao,Was Very Humble,Transparent Also The Dealership Staff Like Mr.Sachin Sir DGM,And Mr Yashwant Ji GM Sales Was Also Very Transparent With The Deal,Thanks To All The Staff To Help Me To Choose My Dream Vehicle Of SKoda..
By Rahul Saxenaon Oct 14, 2026
I had a very good experience at Ring Road Skoda. Rupesh was extremely helpful, polite, and professional throughout the entire process. He explained all the car features, variants, pricing, and other details very clearly and patiently.
By Himanshi Srivastavaon Oct 14, 2026
I recently purchased my first car from Ring Road Škoda Showroom, Delhi. Had a really smooth and hassle-free experience purchasing my car from the dealership. The entire process was well coordinated, and the delivery was completed on time as committed.
A special mention to Narender, who was extremely helpful throughout the journey. From answering all my questions to guiding me through the process and keeping me updated at every step and made the entire experience seamless and stress-free.
Overall, a great experience with the dealership. Would definitely recommend them for their professional service and customer support.
By Bhagirathy J. Panthon Oct 14, 2026
Brijesh ji was very helpful and was very wonderful with the entire process. Skoda has been a wonderful experience and has gained a loyal fan. So happy with our purchase!
By Himanshu Guptaon Oct 14, 2026
Wonderful experience there at the showroom. Sales representative Mr. Suraj was brilliant and very responsive.
By karandeep singh virdion Oct 14, 2026
We have had aa very wonderful experience wd brijesh he is very good sales person the way he talks is really good. Overall staff is really good. Highly recomended
By Gaurav Tiwaryon Oct 14, 2026
Had a great car-buying and delivery experience with Ring Road Škoda. The entire process was smooth and hassle-free.
A special thanks to Yogesh Ji, who was extremely polite, considerate, responsive, and helpful throughout the journey. He made sure everything was taken care of and made the overall experience truly pleasant.
Really appreciate the excellent service and support. Highly recommended! ⭐⭐⭐⭐⭐
By Amit Bundion Oct 14, 2026
Pathetic and rude dealership. Scheduled a test drive of skoda kushaq 1.5, via salesman called Raj Kumar . However when we reached, he was nowhere to be found , not responding to mine or the receptionist calls - and frankly gone missing in action. After 20 min the gentleman is finally found , wherein the guy is nonchalantly sipping tea and rudely telling the customer that he was always there, both me and receptionist must be calling someone else. Imagine if this is how they treat prospective customer , the kind of rotten service they must be providing to actual consumers. Pathetic dealership.
By Saurabh Paulon Oct 14, 2026
Excellent service experience — a refreshing change!
I recently visited Ring Road Škoda with my Kylaq for a persistent rattling noise from the front passenger-side door/trim area. I had been trying to get this issue resolved for more than a year and had already made multiple visits to another Škoda workshop without a proper permanent solution.
This time, Sundar took care of my car, and I was genuinely impressed with the way he handled the concern. Rather than dismissing the noise as insignificant, he took the time to look into it properly and identify the likely root cause. The door plastic/trim panel was found to be loose and was secured properly.
The rattling was fixed in a single visit.
After spending so much time trying to get the same issue addressed, it was honestly a huge relief to finally have someone take ownership and resolve it properly.
I also had a couple of accessories pending for some time, including a puddle lamp and spoiler. These were handled promptly as well, without unnecessary delays or repeated requests to come back another day.
What stood out to me was not just the technical work, but the attitude towards the customer. Sundar listened to the concern, took ownership and focused on getting the job done.
A special thanks to Sundar and the Ring Road Škoda team for the excellent service.
This is exactly what I expect from an authorised Škoda workshop — listen, diagnose, take ownership and resolve the issue.
Highly appreciated. Keep up the good work!
By Ankita Bhartion Oct 14, 2026
Himanshu as the relationship manager was quite helpful in explanation the car feature overall it was good experience
By Himanshu Mittalon Oct 14, 2026
Mr. Yogesh is really helpful and provided end to end support
By SANJAY KUMARon Oct 14, 2026
Staff are knowledgeable, transparent, and supportive throughout the process. He explained everything clearly and made the buying experience hassle-free. Overall, I’m very satisfied with both the car and the service provided. Highly recommended.
By Sachin Upadhyayon Oct 14, 2026
Thanks supporting for my new journey. Thanks Puneet Gupta and Vivek for all the help throughout the process.
By Anchor Sonuon Oct 14, 2026
Skoda service centre is very good experience skoda staff Mr Manish very helpfuly advisor very supportive advisor thankyou Mr Manish good work
By swapnil srivastavaon Oct 14, 2026
Very good purchase experience. Brijesh ji is a very professional and honest salesperson and helped me throughout the purchase journey
By Pranay Rajon Oct 14, 2026
Excellent service. Ajay ji was very helpful throughout the process
By Ankur Ahlawaton Oct 14, 2026
Mr Manish was extremely unhelpful. Sharing some remarks.
Horrible service:
- sent the car back without checking with the customer if all things are resolved
- added things that were not required in this service saying they were “optional” without telling me this upfront
- refused discount which was initially not possible, but suddenly possible when I spoke to Mr Suraj
Will be leaving a strongly worded review on all social media platforms. Thanks, never getting a service done from you again.
By Jyoti Sharmaon Oct 14, 2026
Very nice staff and very cooperative specialy customer greeding by receptionist and guads behaviour.....
By Ajay Randhawaon Oct 14, 2026
Very poor customer service by their workshop. My Kodiaq was sent for coating and while delivering the car I have no feedback from the service advisor, neither a work order nor an invoice sent to me by the advisor, leave aside a feedback. Had to escalate to the service GM post which again the advisor did not call and the driver calling to drop the car. I get much better customer service from Nexa on a car which is one third of the Kodiaq price. Škoda is losing its brand value coz of such lackadaisical approach. The quality of coating details and dirt speaks for the level of quality delivered in the attached pictures.
Think twice before approaching them.
By Nitin Tanejai.,on Oct 14, 2026
Really Good service given all staff is very cooperative and helpful
By Manhar Singh Sainion Oct 14, 2026
Excellent sales team, specially Mr. Roopak Ojha.
By Sravanthi Degalaon Oct 14, 2026
I am very happy with Ring Road skoda gurgaon. Mr.Rajkumar has been very supportive and helpful during the entire process. A very happy experience buying skoda. Thanks
By Vatsal Khareon Oct 14, 2026
Hosted by Rinku. For Skoda kushaq.
impressive.
By Pawan Kumaron Oct 14, 2026
Very Nice Experience With Mr Jitender Rao,you can consider this dealership to purchase car,,
By Ankit Yadavon Oct 14, 2026
The delivery for kylaq with Yogesh ji was very smooth . Makes the process easy. Most recommended.
By DEEPAK RAJon Oct 14, 2026
Good work skoda team thankyou Mr Manish very good work nd very supportive person thankyou Skoda team my overall experience is very good
By Nakul Godboleon Oct 14, 2026
Highly professional team and had a great experience
By Mrityunjay Thakuron Oct 14, 2026
Good service over all. I got my Škoda Kylaq from this showroom.
Puneet Gupta and priya helped me.
Overall it was smooth delivery and wonderful experience.
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