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NEXA (Vipul Motors, Gurugram, Udyog Vihar Phase 3)

4.6

(303)

Plot No A504, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

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About NEXA (Vipul Motors, Gurugram, Udyog Vihar Phase 3)

4.6
Excellent

(303)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.6

(303)

5 star

273

4 star

2

3 star

4

2 star

3

1 star

21

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By yash Ambawaton Jun 9, 2026

4.9

Nice place and nice people. Thanks mr. Sachin

By Varun Goelon Jun 9, 2026

4.9

It was great service and support provided by Vipul Motors. It was just a random visit by me and they offered me very lucrative discounts and couldn't resist myself from buying this beauty on the spot. Thanks to Mr. Sumit (GM Vipul Motors), …

By chavi jainon Jun 9, 2026

1.0

Horrible and Pathetic customer service, when i visted showroom first, the sales executive, rather than showing interest to close deal or explain the features and pricing was busy on his phone. I escalated the same to branch head and he …

By Mohit Tomaron Jun 9, 2026

1.0

Staff is very rude and even manager they are least intrested to closing a deal

By Balram Vishwakarmaon Jun 9, 2026

1.0

"Very bed customer service and not satisfy behaviour of staff..."

By Anil Kumar Choudharyon Jun 9, 2026

4.9

Well managed showroom with dedicated staff

By MakeMeFitAnytimeon Jun 9, 2026

4.9

Best place in Gurgaon and around to buy Maruti car.. Class leading services, attentive staff, caring top management & best deals makes it really the best.. My strong thumbs up and all the best for future.

By Dhruva Shuklaon Jun 9, 2026

2.0

They have no test drive vehicles. I asked for Baleno automatic to test drive- they flatly said sir company se nahi aati, manual wali kar lo. Really? You want to sell cars and don't have a test drive vehicle.

By Ramesh Loaron Jun 9, 2026

4.9

Good showroom and facilities provided

By Lokesh Panchalon Jun 9, 2026

4.9

Exellent work by Gaurav Chauhan

By DEBANGSHU DAMon Jun 9, 2026

4.9

Good People.Warmth exuded in the selling process was so much ,one does not feel the pinch of dishing out money ! Professional .

By Agosh Raoon Jun 9, 2026

3.0

Pre sales and sales is fantastic. But post sales it's the worst experience ever had. Had to follow up continuously, being it temp. No, permanent no. RC.

By Akshay Mani Upadhyayon Jun 9, 2026

4.9

Humble and respectful executives. Given a good deal too.

By Raghav Dudejaon Jun 9, 2026

4.9

My experience at nexa was quite good. The staff were really very helpful and performing all covid-19 norms.

By Ansh Aggarwalon Jun 9, 2026

1.0

When i book the car staff (Mr. Neeraj) will call us again and again then we decided to cancel the booking some reasons and ask for the refund nobody answer properly it's been almost two months. Very unprofessional.

By Azhru Khanon Jun 9, 2026

4.9

Good sarvice and Rm and good bhavior

By Madhur Sachdevaon Jun 9, 2026

4.9

Humble staff, very coordinating nature, Meet Vikas kumar(the short one) here, he will give you nice deal , the deal you won't get anywhere else.

By ANURAG KUMARon Jun 9, 2026

2.0

Never take any additional benefits with money because just make you fool

By Abhaya Bhalon Jun 9, 2026

4.9

Staff are very helpful Specially Mr Ravi , he managed everything very friendly and effective manner.. Thanks Ravi ji for your help

By Vinay Sharmaon Jun 9, 2026

1.0

Sales Team is not reliable

By Manish Kumaron Jun 9, 2026

4.9

This is a very good service center I have got my car serviced and I am very satisfied

By Rajesh Chowdhryon Jun 9, 2026

4.9

Excellent service and personalized attention, friendly and professional team. Please keep it up...

By Deepak “DM” Malhotraon Jun 9, 2026

4.9

i got the best service and the staff here are very nice i want to thank them from the heart

By ritesh goyaloon Jun 9, 2026

4.9

Best Price Deal & Very Good Service Provided By Staff Very Co-Operative Behavior Also I Feel Fully Satisfied With There Work

By Vishvjeet Yadavon Jun 9, 2026

4.9

Prince rana(RM) is very intelligent and loyal and delivered my car so smoothly my over all experience with vipul motor is great

By Nidhi Pasahanon Jun 9, 2026

1.0

Very worst dealing We reached at 5:00 pm to take delivery of our car but got it at 10:30 pm .At the time of delivery they asked for extra charge of Rs 50,000 which was not disclosed earlier and they admitted that it was there mistake but …

By dharmendra sinhaon Jun 9, 2026

1.0

Very poor service. They are not aware about the documents just minting money, compels for in-house loan approval without good service and higher rate if return. Increased the charges at the time of delivery and refused to deliver …

By Vikas Sharmaon Jun 9, 2026

4.9

Best nexa showroom of delhi ncr team vipul is best specially Mr. Mustafa Ahmed he is really a gem God bless him

By Abhishek Tomaron Jun 9, 2026

4.9

The experience was great with the showroom. The whole team and management is polite and ready to help.

By Aryan Jainon Jun 9, 2026

1.0

WORST PLACE TO PLAN YOUR VEHICLE AND THE WHOLE TEAM IS USELESS AND LEAST BOTHERED TO SELL THE CAR AND THE ENVIRONMENT OF WHOLE DEALERSHIP IS LIKE A GOVERNMENT OFFICE WHERE NOBODY IS BOTHERED TO SOLVE CONCERNS OF THE CUSTOMERS. FROM DAY 1 …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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