By Harsh Mistryon Oct 15, 2026
My experience with Kiran Motors, Ahmedabad, was extremely disappointing from start to finish.
The biggest issue was regarding the alloy wheels. During the booking process, the sales team assured me that they would fit the latest diamond-cut alloy wheels on my Grand Vitara. However, on the day of delivery, they suddenly asked to pay extra for the same alloy wheels. This was never disclosed before the deal was finalized. Only after a lengthy argument did they finally agree to honor their original commitment.
The experience became even worse during the alloy wheel fitting. When I visited the service centre, the staff behaved very unprofessionally and with a poor attitude. Instead of fitting the alloy wheels at their own authorized service centre, they simply placed the wheels in my car's boot, gave me a location, and asked me to get them fitted elsewhere. To my surprise, they sent me to a local puncture repair shop for the fitting, even though they have their own service centre. I had also requested that the new alloy wheels be updated in my insurance records, but they completely ignored my request.
Before booking, I was treated with respect and was repeatedly encouraged to pay the booking amount quickly. However, once the booking was completed, the attitude of the staff changed completely.
What disappointed me the most was the behavior of the senior staff. Instead of listening to customer concerns and resolving the issues professionally, they kept emphasizing their 10 years of experience while showing an arrogant attitude. In my opinion, experience should be reflected through respectful behavior and customer satisfaction, not through attitude.
Another disappointing experience was that the staff asked for my phone and wanted to submit a Google review on my behalf before I had the opportunity to share my own honest feedback. Customers should be free to write their own genuine reviews without any pressure or influence.
I genuinely cannot recommend Kiran Motors. If you are planning to buy a Maruti Suzuki vehicle, I would strongly suggest considering another dealership where customer commitments are honored and customers are treated with respect.
I love my Grand Vitara, but my experience with Kiran Motors was one of the worst dealership experiences I have ever had.
By Gaurav Sharmaon Oct 15, 2026
Recently purchased Fronx and had a seamless experience from start to delivery.
A big thank you to:
1. Mr. Jatin – for being my main point of contact. His experience and prompt responses made the entire process smooth and stress-free.
2. Mr. Milan & Mr. Pritesh – for handling the finance process seamlessly. They explained all options clearly and got everything done with zero hassle.
3. Mr. Om – for assisting us during the test drive and on a few other occasions.
The team’s professionalism and customer-first approach made it a good experience. Highly recommend them to anyone looking to buy a new car!
By Pradip Shahon Oct 15, 2026
We are very happy to get car from Kiran motors. All staff are very cooperative with excellent treatment.Especially Mr. Vishal Bhai has given excellent treatment. Priyankaben also has given very good treatment atthe time of delivery of car. Thanks to Kiran motors for very good treatment to customer like us.
By Satwinder Sainion Oct 15, 2026
A Truly Memorable Grand Vitara Delivery Experience
From choosing the right model to the final delivery celebration, my experience with NEXA Kiran Motors was smooth, professional, and genuinely enjoyable. I picked up my new Maruti Suzuki Grand Vitara today, and everything went seamlessly from the sales process through to delivery.
A special thanks to Mr. Jatin, who was extremely helpful in understanding my requirements and guiding me toward the right model.
I would also like to appreciate Ms. Priyanka Parekh from Customer Care for her excellent support. She clearly explained all the documents, formalities, and legal requirements, making the entire process easy and stress-free.
To make the occasion even more special, Priyanka organised a beautiful traditional pickup and celebration, creating a memorable
delivery
experience.
Thank you to the entire NEXA Kiran Motors team for making my Grand Vitara purchase so smooth and enjoyable. I highly recommend them to anyone looking for a professional, supportive, and memorable car-buying experience. ⭐⭐⭐⭐⭐
By patel pinakinon Jul 2, 2026
Nice experience Best deal With Falgun bhai Thank u so much
By SHELAT CHIRAGon Jul 2, 2026
Great Experience in terms of totality...starting from Enquiry to Delivery of Car...Communicate with Mr. Mehul Solanki who is having a very sound knowledge about all products & variety of cars...Very humble person...overall very satisfied experience...
By Dr. Mansi Ravalon Jul 2, 2026
We had great experience with nexa kiran motors and their staff
We were served very nicely and joyfully
Deeply thankful to them!!!
By Pravina Pandyaon Jul 2, 2026
Excellent work all staff is very co operative
By Krushil Patelon Jul 2, 2026
Excellent Service And Best Deal with Vishal chavada Thank you so much nexa family
By Parshva Shahon Jul 2, 2026
It is a nice experience to talk with from supervisor to showroom manager. All help up in a better and better way.
By Aditya Joshiyaraon Jul 2, 2026
Great Experience, Every Process is smooth, Highly recommended Kiran Motors
By Omprakash Joshion Jul 2, 2026
My experience with this showroom was extremely disappointing.
By Bhavesh Shahon Jul 2, 2026
Best deal offered by Dhruvbhai. Overall experience with Nexa was awesome.
By Dhyani Parmaron Jul 2, 2026
Our experience was very good with the staff and everything else
By krishna n devmurarion Jul 2, 2026
I am Happy to buy Nexa car from Nexa Kiran Motors and I have received overall support from Group Head and Team .
Thanks for same .
By Ajay Shahon Jul 2, 2026
Delighted with the experience of buying car from Nexa-Kiran Motors. Staff is supportive and helpful
By kuntal patelon Jul 2, 2026
Nice experience. They are giving nice treatment
By kantibhai patelon Jul 2, 2026
Best deal with nexa kiran morots by Yogeshbhai
By Mayur Vadariyaon Jul 2, 2026
Very good experience, staff members are very supportive.
By Kirtikumar Shuklaon Jul 2, 2026
Thank you so much for great services and very helpful staff had a really smooth experience
By Nishu29scorpionon Jul 2, 2026
Jatin bhai thanks for superb service..prompt reply from all the members
By Marmik Kansaraon Jul 2, 2026
Good support and cooperative staff
By Tittu Shethon Jul 2, 2026
We have our car from this showroom, with the help of mr.harshil and his team!! Especially sales executive ms.Divya and mr.dhruv.
very happy with the service as they fulfill their commitment on car delevery, …
By shinu josephon Jul 2, 2026
I have purchased a Fronx today and the service was excellent...🙏
By Panchal Adityaon Jul 2, 2026
Excellent experience & also very supportive staffs & specially kitri bhai is very kindly & helpful for us...
By jay desaion Jul 2, 2026
Excellent staff , helped through through out purchase , Great experience
By Mehul Vanzar Ahiron Jul 2, 2026
It was nice experience with Nexa kiran motors Team.
By Pankaj upadhyayon Jul 2, 2026
Excellent Service by Kiran motors. Please contact Wasim Ansari for the services.
He is a patient listener and a performer.
By VIRAL BHAYANIon Jul 2, 2026
It is very nice experience with Nexa kiran Motors Ahmedabad and staff was also co -operative
By bablu prasadon Jul 2, 2026
Excellent service and smooth process throughout till purchase through delivery..
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