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Mercedes-Benz T&T Motors Service - Gurugram

2.8

(144)

KHASRA NO.5412, C2C2+3X4, 5413, VILL, Mohammed Pur, Begumpur Khatola, Sector 35, Gurugram, Haryana 122004

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About Mercedes-Benz T&T Motors Service - Gurugram

2.8
Below Average

(144)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

2.8

(144)

5 star

52

4 star

12

3 star

10

2 star

2

1 star

68

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By Suchet Chaudharyon Jun 9, 2026

4.9

Brilliant people makes a brilliant brand (MERCEDES BENZ). Meet the chief service advisor Mr. Mukesh Kumar for the 5star experience.

By dildar singhon Jun 9, 2026

4.9

Lovely environment

By Nitin Kumar Yadavon Jun 9, 2026

4.0

Approach road is very bad

By Deepak Pandeyon Jun 9, 2026

3.0

Location is very bad

By Rohan Pandeyon Jun 9, 2026

4.9

Very good service, prompt follow-up communication and courteous staff.

By Micky Nagion Jun 9, 2026

1.0

Very slow to execute work

By Sid Sharmaon Jun 9, 2026

4.9

Let's start with the bad things first..! The road to the service centre can be a challenge for some as it is decently crowded and broken. …

By Udit Aggarwalon Jun 9, 2026

1.0

Overcharge and will find a thousand faults in the car without any real problem....this is how they minting money rather than sales of the car itself....avoid this service center at all cost

By Ankush Sharmaon Jun 9, 2026

4.9

Service advisor Mukesh Kumar and Aman Shrivastava were very helpful during my Cars accidental repair. From Car pick up, paper work, repair to delivery everything was perfect. Keep up the good work.

By D.K.on Jun 9, 2026

4.9

Quick service, resolve all issues without delay.

By Div Dagaron Jun 9, 2026

1.0

Service Centre and Customer Service review- very Unprofessional Staff. A disgrace for a luxury car company which really excels in making cars, but sadly the staff at this branch is not well equipped to handle cars as valuable and precious as Mercedes. Very unsatisfactory, I have had bad experience 3-4 times.

By AMITBUDon Jun 9, 2026

1.0

They take 2 months to make part replacements on their own Mercedes car. That too, for a current model...not an obsolete model.

By Jasdeep Singh Romanaon Jun 9, 2026

4.0

High quality work in entire Mercedes Benz in Delhi NCR

By Vikas Jhaon Jun 9, 2026

3.0

They should highlight there location a little more while driving there you can really get confused you should p always use Google direction to get there otherwise it will get really hectic to reach otherwise everything is great in the service or whatever the deal with

By Sumeet Guptaon Jun 9, 2026

1.0

Pathetic service and casual attitude, for such a premium brand. You have to constantly follow up to know the status of your cars progress. Check your car twice before leaving as there are high chances of things getting stolen, all seem to …

By Kshitij Kaushikon Jun 9, 2026

1.0

I gave my GLA for replacement of windshield and a wheel. Here are some of the things that reflect on poor quality of service delivered. 1. I booked an appointment and went to the service centre. There was a rush that …

By suman sharmaon Jun 9, 2026

4.9

Awesome place.there hospitality are very good .very professional and polite staff.if you are planning to buy a Mercedes car you should visit only Gurugram showroom.

By Vikas Kumaron Jun 9, 2026

1.0

Very poor service. I'm not satisfied

By DJ KIMon Jun 9, 2026

4.0

Good car engineers

By Sandeep Mirakhuron Jun 9, 2026

1.0

Biggest cheats... The charged me for thing neither in the estimate nor work done... Plus charged me Rs.40000 for a battery that they later showed me was listed for around Rs.16000. have complained to Mercedes-Benz head quarter in Pune...

By RAMESH MENONon Jun 9, 2026

3.0

Situated slightly off the Highway with the ingress through a U turn from much ahead. Like all such facilities, not a cost effective place :) Said that, the service staff is friendly

By LALIT BALRAJ TANWARon Jun 9, 2026

4.9

Nice lounge for customers .

By Puneet Raghavon Jun 9, 2026

4.9

This awesome place to my car services and very humble person to discuss any possible way to solve any problems...

By Car Status Shubhamon Jun 9, 2026

4.9

WELCOME TO T& T MOTORS THIS IS SERVICE CENTRE ZONE OF MERCEDES BRAND CARS THERE ARE VERY GOOD STAFF AND EMPLOYEES OF THIS SERVICE CENTRE IS WELL EXPERIENCED THERE ARE LOT OF PARKING AREA FOR VISITORS AND CUSTOMERS. PEOPLE CAN SPEND HIS TIME …

By Kapil Singhon Jun 9, 2026

4.9

The best workshop in gurugram for mercedes benz only.

By Brijesh Mirdwalon Jun 9, 2026

1.0

Dear Guys please dont forward your vehicle in t&t motors, all the staff is unprofessional, they are not knowing what is mec.. this is ridiculous...........

By Himanshu Marwahaon Jun 9, 2026

1.0

Went to leave my car for repairs and asked if I can get a drop back to my place but surprisingly they denied the courtesy saying they don't drop customers back and I should call an uber! I did not expect that at all....it's Mercedes for …

By Jagdish parsad Katariaon Jun 9, 2026

4.9

Location is vèry Good. Near highways. Very nice work shop man. All pupil help karne wale mile. So very good

By Archana Visenon Jun 9, 2026

1.0

Not satisfied . Battery replacement job resulted in alignment and part issues in a Mercedes in just 4 years !!

By Sunny Sharmaon Jun 9, 2026

1.0

The worst experience I had ever. Such a rude staff they don't know how to treat customers. Managers talk like they are illiterate . (Speacially sandeep the body manager he scoulded me when I asked for the help ). Leave thinking about asking …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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