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Mercedes-Benz, Silver Arrows, Gurugram Showroom & Service

4.8

(41)

IDC, 8, Mehrauli-Gurugram Road, opp. Hotel Crowne Plaza, Sector 14, Gurugram, Haryana 122001

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About Mercedes-Benz, Silver Arrows, Gurugram Showroom & Service

4.8
Excellent

(41)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.8

(41)

5 star

39

4 star

0

3 star

0

2 star

0

1 star

2

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By Rajesh Royon Jun 9, 2026

4.9

Nice Showroom. Amazing Sales Team

By Mukesh Royon Jun 9, 2026

4.9

Excellent service experience by the workshop team

By Neeraj Kumaron Jun 9, 2026

4.9

Convenient location and very accessible. All in one Workshop, Showroom and Bodyshop. Amazing Facility.

By Prashant Kumaron Jun 9, 2026

4.9

Beautiful workshop and showroom. Had a wonderful experience.

By Udit Bansalon Jun 9, 2026

1.0

Car facing limp mode issue after service. It shows their quality of service. May be some part has been change in service thats why car is giving such problem.

By Yashvardhan Harlalkaon Jun 9, 2026

1.0

I made the full payment for my new car on 16th February and took delivery on 19th February. At the time of delivery, I was clearly assured that the RC and number plate would be ready by 7th March. However, I recently found out that the …

By Raj veer Raj veeron Jun 9, 2026

4.9

HR55AP9121 Excellent service done by pasco center

By Ajay Yadavon Jun 9, 2026

4.9

Amazing customer service experience. Special thanks to Sunvyapt for taking our good care.

By Aayushman Sonion Jun 9, 2026

4.9

Mercedes-Benz Silver Arrows in Gurgaon offers a premium and professional buying experience, exactly what you expect from the brand. The showroom is well-maintained, classy, and reflects Mercedes-Benz standards perfectly. …

By Tarannum Jahanon Jun 9, 2026

4.9

A truly luxurious showroom with courteous staff and smooth service. The Mercedes experience is always top-class.

By Harish Royon Jun 9, 2026

4.9

Very nice location. On of the best service workshop experience.

By Aditya Rajon Jun 9, 2026

4.9

The Hospitality of the Front Office was amazing. The Lobby Manager greeted us very warmly.

By Suraj Kumaron Jun 9, 2026

4.9

Advisor Parveen provided us with amazing service experience. Surely will visit again.

By Kartik Dhuhariaon Jun 9, 2026

4.9

Best outlet of mercedes . Loved the hospitality of silver arrows , loved their services. ? Also very helpful lobby manager ? …

By Sukhdev Singhon Jun 9, 2026

4.9

Had a fantastic experience at Silver Arrows Mercedes-Benz. The entire team was extremely professional, welcoming, and supportive throughout the visit. The showroom has such a positive aura and premium atmosphere that truly reflects the Mercedes-Benz experience. Special appreciation for the staff for their excellent customer service, transparency, and attention to detail. Truly one of the best luxury car buying experiences in Gurugram. Highly recommended!

By S s Singhon Jun 9, 2026

4.9

Had a fantastic experience at Silver Arrows Mercedes-Benz. The showroom has a very positive aura and premium environment that truly reflects the Mercedes-Benz brand standards. Specially, meet with Sukhdev Singh — he is very polite, humble, and professional. He explained the product in a very detailed and impressive manner, making the entire experience smooth and comfortable. His product knowledge, customer handling, and patience were truly appreciable. He made sure every query was answered properly and guided us perfectly throughout the visit. Highly recommended for anyone looking for a luxury car buying experience with excellent customer service.

By harsha gambhiron Jun 9, 2026

4.9

Such a beautiful showroom, had an amazing collection of Accessories. Wonderful experience.

By Deepak Yadavon Jun 9, 2026

4.9

Had a wonderful experience visiting this Showroom. Would highly recommend.

By Indrajeet Jeeton Jun 9, 2026

4.9

Amazing experience, best dealership in the market currently. Highly recommend to everyone.

By Nishant Kumaron Jun 9, 2026

4.9

Best place for service your mercedes benz vehicle.

By RN Rijwan90on Jun 9, 2026

4.9

Came for vehicle service had an amazing experience. Kudos to the Silver Arrows Team.

By sajan rawaton Jun 9, 2026

4.9

They have very good accessories and boutique also

By Jyoti Pawaron Jun 9, 2026

4.9

Lobby manager Sunvyapt Sir helped a lot with their kind guidance. Had a great experience!

By Pardeep Malikon Jun 9, 2026

4.9

Had a wonderful experience at Gurgaon Silver Arrows showroom.

By Kapil Dikkaon Jun 9, 2026

4.9

Provided Good service for my vehicle. Amazing job done by the workshop team. Also the Lobby Manager took really good care of us.

By Pooja Ranaon Jun 9, 2026

4.9

Great experience overall! Thanks to Mr. Sunvyapt

By Tejaswini Tripathion Jun 9, 2026

4.9

Lobby manager Sunvyapt sir was kind in coordination

By Abhinav Dasson Jun 9, 2026

4.9

Thanks silver arrow for great service

By Nitin kumaron Jun 9, 2026

4.9

Amazing customer service experience at the Silver Arrows Workshop. Thanks to the service team.

By Sudhir Kumaron Jun 9, 2026

4.9

Had a wonderful service experience. Thanks to advisor Parveen Sangwan.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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