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Mercedes-Benz, Silver Arrows, Gurugram Showroom & Service

4.9

(92)

IDC, 8, Mehrauli-Gurugram Road, opp. Hotel Crowne Plaza, Sector 14, Gurugram, Haryana 122001

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About Mercedes-Benz, Silver Arrows, Gurugram Showroom & Service

4.9
Excellent

(92)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.9

(92)

5 star

90

4 star

0

3 star

0

2 star

0

1 star

2

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By Shubham Shastrion Oct 14, 2026

4.9

Well equipped Workshop/Bodyshop. Highly recommended.

By Mukesh Royon Oct 14, 2026

4.9

Excellent service experience by the workshop team

By Deepak Yadavon Oct 14, 2026

4.9

Had a wonderful experience visiting this Showroom. Would highly recommend.

By Indrajeet Jeeton Oct 14, 2026

4.9

Amazing experience, best dealership in the market currently. Highly recommend to everyone.

By Nishant Kumaron Oct 14, 2026

4.9

Best place for service your mercedes benz vehicle.

By Jyoti Pawaron Oct 14, 2026

4.9

Lobby manager Sunvyapt Sir helped a lot with their kind guidance. Had a great experience!

By Kapil Dikkaon Oct 14, 2026

4.9

Provided Good service for my vehicle. Amazing job done by the workshop team. Also the Lobby Manager took really good care of us.

By Kartik Dhuhariaon Oct 14, 2026

4.9

Best outlet of mercedes . Loved the hospitality of silver arrows , loved their services. 👍 Also very helpful lobby manager 👍 …

By Rajesh Attryon Oct 14, 2026

4.9

Good experience by Advisor Javed

By Amresh Kumaron Oct 14, 2026

4.9

Had a wonderful experience with the service team and Advisor Sumit. Thank you for aj amazing service.

By Himanion Oct 14, 2026

4.9

Exceptional service, professional staff, and a seamless luxury experience from start to finish.

By Krishan Kumaron Oct 14, 2026

4.9

Good service from Advisor Parveen

By SATISH KUMARon Oct 14, 2026

4.9

Excellence service by your representative for vehicle No. DL10CD 2921. Fast payment by the company. Very polite behavior of pick up driver.

By Sonu Goswamion Oct 14, 2026

4.9

Good service experience at the Workshop. Advisor Javed was very kind and professional.

By Harsh Vardhan Azadon Oct 14, 2026

4.9

Came for the Service of my E Class. The experience was absolutely remarkable. Highly recommend if you want to get your Mercedes service. Special thanks to the service team and lobby manager for making my experience memorable.

By Sunder Bishton Oct 14, 2026

4.9

Good service from Advisor Sandeep.

By Parveen Khatanaon Oct 14, 2026

4.9

Came for the service of E Class. Javed advisor gave me an amazing service experience.

By Luxury car parts storeon Oct 14, 2026

4.9

Very good service all people very humble

By SHRILAL SHRILALon Oct 14, 2026

4.9

Silver Arrows is one of the best dealerships.

By Vinod Yadavon Oct 14, 2026

4.9

Good service by Advisor Sumit

By Sadhu Ramon Oct 14, 2026

4.9

Exceptional experience at Silver Arrows.

By Neelam sainion Oct 14, 2026

4.9

Wonderful showroom and service workshop

By Laxman Singhon Oct 14, 2026

4.9

Best Mercedes showroom in Gurgaon

By Jasleen Kauron Oct 14, 2026

4.9

I had a wonderful experience with Sukhdev Singh, Sales Manager at Mercedes-Benz Silver Arrows, Gurgaon. I was looking for a Mercedes-Benz, and he made the entire experience smooth and enjoyable. He was very helpful, understood my requirements, and made sure all my queries and concerns were taken care of. Really appreciate the way he handled everything and made the experience so memorable. Highly recommend Sukhdev Singh to anyone planning to buy a new Mercedes-Benz in Gurgaon. Do connect with him for a great experience!

By sanvyapt kapooron Oct 14, 2026

4.9

Best workshop in this town currently.

By Dharmendra Solankion Oct 14, 2026

4.9

Very Professional Staff.

By AS Kingon Oct 14, 2026

4.9

Exceptional customer service experience at Silver Arrows Gurgaon Showroom.

By ajeet Kumar singhon Oct 14, 2026

4.9

Came for vehicle service. Javed was very polite and professional, took really good care of my vehicle. Would highly recommend if you are looking to get your Mercedes service here.

By Bhim Parsadon Oct 14, 2026

4.9

Parveen helped me with the car service m

By Manoranjan Pradhanon Oct 14, 2026

4.9

New workshop, wonderful experience.

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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