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Maruti Suzuki ARENA (Kiran Motors, Surat, Bamroli)

CarPhD Choice

4.8

(376)

Ground Floor, Bamroli Rd, New Opera House, Khatodra Wadi, Surat, Gujarat 395002

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About Maruti Suzuki ARENA (Kiran Motors, Surat, Bamroli)

4.8
Excellent

(376)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.8

(376)

5 star

350

4 star

10

3 star

1

2 star

1

1 star

14

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Share your thoughts and help others make informed decisions by writing a review. Your feedback is valuable to our community!

By Rohit Mandalon Oct 15, 2026

4.9

Outstanding customer service and a wonderful experience. The staff was polite, helpful, and made the whole process memorable.😊 …

By Rahil Diwanon Oct 15, 2026

1.0

The staff was extremely arrogant, unprofessional, and full of attitude. I came to the showroom with the intention of booking a new car, but instead of properly explaining the pricing, offers, and discounts, the staff member started arguing with me. He was speaking very loudly and giving arrogant and disrespectful answers, especially when I showed him the pricing and offers I had received from other showrooms. This kind of behaviour is completely unacceptable, especially with a customer who is genuinely interested in purchasing a new car. Very disappointing and disgusting customer service. The staff seriously needs to learn how to communicate respectfully with customers.

By Mishra Vaibhavon Oct 15, 2026

4.9

I would highly recommend Kiran Motors Ltd. The staff behaviour is very good in terms of any queries.

By Dilip Patelon Oct 15, 2026

4.9

I recently purchased an Ertiga ZXI from Kiran Motors, and my overall experience was excellent. The staff was professional, helpful, and guided me through the entire process smoothly. The delivery was on time, and all my queries were answered clearly. I am very happy with the service and the support provided by the team. Thank you, Kiran Motors, for making my car-buying experience pleasant and hassle-free. Specially thank you Dharmishtha mem & prince Sir

By Bhavika Patelon Oct 15, 2026

4.9

Had an excellent experience purchasing my from Kiran Motors. A special thanks to RM Prince Patel for his excellent support, professionalism, and guidance throughout the entire purchase process. The service was smooth, transparent, and customer-friendly. Highly recommended Kiran Motors and Prince Patel for their excellent service! 👏🚗

By viral naikon Aug 26, 2026

4.9

Good experience.Sale person is very co opreting.

By Amber Dalmiaon Aug 26, 2026

4.9

Cooperative Dales Team.

By Gujju Marvelon Aug 26, 2026

4.9

Very good and really good behaviour and good staf

By Uttam Rabadiyaon Aug 26, 2026

4.9

Excellent test drive experience, excellent explanation about every model that we asked.

By Prashant Prajapaton Aug 26, 2026

4.9

Excellent Guide By Govind Regarding Maruti Wagonr Vxi

By B.a.ton Aug 26, 2026

1.0

The service time in Kiran is very high. And the company is not able to solve the company's problem. One month old car is lying in Kiran for 30 days. The staff is also a number one and does not take any responsibility. If their work gets done then the people go to hell. Such is the situation there.

By Sushil Marchanton Aug 26, 2026

1.0

Very bed experience Very bed

By Vinod Patilon Aug 26, 2026

4.9

Second Time car buying experience good TOO

By Mahesh Naikon Aug 26, 2026

4.9

Very good hospitality and proper behaviour of staff

By Shrvan Rabarion Aug 26, 2026

4.9

Good discussion ❤️ with sales guy good experience

By jaykant sabhayaon Aug 26, 2026

4.9

I visited Maruti Arena showroom today to make inquiry for new maruti Brezza Car, It was nice experience to meet Mr. Ankur Desai. he nicely explained feature of the said car and warmly welcomed.

By Vrundavan 39on Aug 26, 2026

4.9

Very good service in Maruti Suzuki Arena kiran Motors very good employee in Kiran Motors

By Bhavin Adenwalaon Aug 26, 2026

4.9

Very good service provided by Mr. Manish (Saleman).

By ISHVAR BHARWADon Aug 26, 2026

4.9

Good work & suggest for kiran motor Surat 👍...so best tackle for Manish Tiwari and bhupen bhai maishuriya👍 …

By Samarth Choksion Aug 26, 2026

4.9

Very good support and services, very knowledgeable sales and staff persons.

By Sandeep Sharmaon Aug 26, 2026

4.9

Well supported staff and facilities

By Dhavalon Aug 26, 2026

2.0

Heartless people. My senior citizen dad and cousin met with a serious accident right in front of their showroom. They were bleeding profusely and their clothes were all soaked in blood. Even the police was there to investigate the issue. All this while the first thing this showroom’s employee does is to forcefully ask us to move the accident vehicle far from their store. They were not even standing in their showroom’s premises!!! Have some basic human dignity My only request for this folks would be to develop some kind of empathy have some humanity. Please understand the civic rules - You don’t own the main road and you are not entitled to shoo people especially when they are in a serious road accident. Pathetic and disgraceful.

By Gulab Kalvanion Aug 26, 2026

4.0

Overall experience is good, ambience is good, Sales person chiragbhai attend me for eeco car, Very good experience got from him.

By Henil Jainon Aug 26, 2026

4.0

Nice experience....But no discount on cars

By Hitesh Bhavsaron Aug 26, 2026

4.9

Sales executive & staff behaviour is very polite and calm

By Rameez Razaon Aug 26, 2026

4.9

Representative Behaviour Is Very Good

By ravi patelon Aug 26, 2026

4.9

Best staff service good experience all staff members

By Wasim Sheikhon Aug 26, 2026

1.0

It is useless, I bought the car 4 months ago, neither the bill came nor the RC book

By Vinit Bhimanion Aug 26, 2026

4.9

Beautiful 👌 showroom Great hospitality and product knowledge by RM …

By noaman shaikhon Aug 26, 2026

4.9

Good showroom, I asked for Ertiga cng new

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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