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Mahindra Koncept Automobiles - SUV Showroom MG Road Gurugram

4.1

(105)

Metro Station, Plot No. - 11 Platina Building, Mehrauli-Gurugram Road, opp. Bristol Hotel, near Sikanderpur, Gurugram, Haryana 122002

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About Mahindra Koncept Automobiles - SUV Showroom MG Road Gurugram

4.1
Very Good

(105)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.1

(105)

5 star

79

4 star

3

3 star

1

2 star

0

1 star

22

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By Varun Sonion Jun 5, 2026

4.9

Good staff with good reception service & great interaction. Very active & polite staff with humble nature

By Kavaljeet Singhon Jun 5, 2026

4.9

Very cooperative staff in koncept .

By Sumit Kumaron Jun 5, 2026

4.9

Madhu is very nice sales girl and allover treat smoothly all situation.

By Ramesh Singh Bishton Jun 5, 2026

4.9

Very Nice Experience!!! We are really very happy with staff behavior and hospitality? I will definitely refer my friends to buy Mahindra Cars from this showroom. Thanks for koncept Mahindra MG Road ? …

By Shailesh Mishraon Jun 5, 2026

4.9

The showroom staff were very professional and attentive. Highly recommend!

By Nikhil Yadavon Jun 5, 2026

1.0

Avoid mahindra and especially koncept mahindra Service experience is worst. Go for toyota Jis din car repair k liye jaayegi you will get to know why service is important

By Singhamanpreet384@yahoo.com 22gvekhkon Jun 5, 2026

4.9

Hi team, I experienced the branch is very good. Very cooperative supportive. I hope I will find my dream car here.. As a receptionist they are very good spoken.

By Neetu SIKKAon Jun 5, 2026

4.9

Excellent conversation with ms. Priya Rawat n team is very supportive.recommended

By Chitresh Yadavon Jun 5, 2026

4.9

⭐⭐⭐⭐⭐ I recently bought an SUV from Mahindra Koncept Automobiles, and the experience was outstanding. The staff was knowledgeable, friendly, and attentive, guiding me through every step with ease. I was impressed by their transparency and efficiency, ensuring a smooth transaction. I highly recommend this showroom to anyone looking for a new SUV. Thank you, Mahindra Koncept, for an exceptional experience!

By Kashish Goyalon Jun 5, 2026

4.9

Had a very pleasant experience of purchasing a vehicle from this Koncept showroom. Got great service and attention every time I visited the showroom or called them for information. Aman was my point of contact and I must say he did a fantastic job ! He provided all the relevant information without useless overlays and upselling techniques. He came across as a very genuine person interested in providing the right information and touch basing at the right times. He also managed to fast track the registration, procurement of HSRP, as well as the fast tag along with other things. I would highly recommend the showroom and Aman as a sales person.

By Odwitiyo Duttaon Jun 5, 2026

4.9

Excellent experience all through. Top class service at all times: before, during and after car delivery. Special thanks to Mr. Varun Singh Khullar for taking care of the entire process meticulously for us.

By swati kashyapon Jun 5, 2026

4.9

Happy with the services and thankful from bottom of our heart to Mr Varun Singh Khullar . Had most amazing experience coz of Mr Varun.

By Aman kumar Kumaron Jun 5, 2026

4.9

Very good experience great supportive staff and thank u koncept mahindra mg road ??? …

By Tanya Goelon Jun 5, 2026

4.9

Good staff behaviour, quick response from sale's and service team

By rahul vaton Jun 5, 2026

4.9

This is my 3rd Mahindra car. I am overjoyed with the entire process from Demo to Delivery. Many Thanks to Pankaj, Kartik, Nitin and the great team at Koncept Mahindra.

By Satiesh Kumaron Jun 5, 2026

4.9

Awesome experience at the showroom and staff is very friendly

By akshay kumaron Jun 5, 2026

4.9

This establishment boasts a truly impressive showroom. The staff's helpfulness made browsing a pleasant experience. Every employee encountered provided assistance with a smile. It's clear that customer satisfaction is a priority in this space. The overall atmosphere felt welcoming and conducive to finding exactly what one needs.

By Kapil Khatanaon Jun 5, 2026

4.9

My experience was very good at the showroom and the supportive and friendly

By Sumit Lambaon Jun 5, 2026

4.9

Had a great experience with koncept mahindra.best hospitality,also all staff is good

By Rahul Singh Chauhanon Jun 5, 2026

4.9

showed in great detail and explained everything so well. The way he handled the entire process was very professional and friendly. I had a really great experience and felt completely satisfied. Thank you, jyoti chodhary for all your help and for making everything so smooth!

By vaibhav Singhon Jun 5, 2026

4.9

Best hospitality, All staff is helping nature. Taking care of the customer at the high level

By Arunima Sinhaon Jun 5, 2026

1.0

We had come to take delivery of new Manindra XEV 9 car on 1st may whe. We reached our car was being cleant by labourers We found lits of scars ( claimed it came by cloth being used) odometer showed 200 kms plus ru. Car screen did not have transparent plastic stuck on it flooring of car was dusty black borders had which dry stain which was not coming out with the cloth We refused to take delivery and asked explanation but they had non imagine you pay such a hey amount to receive stained 200 plus run car . We refused delivery w

By ROSHNI SINGHon Jun 5, 2026

4.9

Very smooth experience at the showroom. Everything was well-managed.

By Pushprajsingh Chauhanon Jun 5, 2026

4.9

Excellent overall experience with Mahindra team , specially Mr. Aman Tiwari one man start till delivery all done to perfection. Thankyou!!!

By Shruti Senguptaon Jun 5, 2026

1.0

Two sales POC's we were put through to from the initial enquiry call had to be followed up with repeatedly for sending across the quote, which they didn't, citing being too busy with other deals. Finally received the quote and associated details from the third salesperson, and decided to get a test drive. This was only because this was the Mahindra showroom nearest to our residence, we were really interested in the car which had a high wait period, and therefore wanted to arrive at a decision ASAP. While at the showroom, the demeanour of the entire staff wasn't quite welcoming or even interested, the basic courtesy one expects to be extended to as a prospective client weren't satisfied. In a way, an oddly discriminatory behaviour was detected, especially when another party came in, and they were attended to by multiple showroom staff with much more enthusiasm. That the test car keys were also missing when we arrived and the search went on for a good 45 mins while keeping us waiting despite us having informed more than a day in advance is another story- we decided to overlook that assuming acceptable human error. During the test drive our accompanying salesperson again was continuously on his phone apparently giving updates to someone at the showroom as to where we were at every point, for reasons beyond my comprehension. Not a single query we had were answered attentively which is all one expects to be done during making such an important purchase decision. Once back, we were hounded with calls and follow-ups as to when we would purchase, and if not, then why. I have one simple word of advice- If you care about client churnout at all, try not to judge someone regarding their purchasing power or intention by their apparent appearance wrt age, clothing, or any such superficial parameters. If someone doesn't get a good vibe from you, they sure as hell won't make a seven-figure purchase from you, like we didn't. We instead went with another Mahindra dealership that satisfactorily checked off all our needs, including feature briefing, clarifications, meeting with the financing POCs and much more.

By Mohd. Shohrab Ansarion Jun 5, 2026

4.9

Best experience test drive and staff also

By bhuvnesh kumaron Jun 5, 2026

4.9

I recommend to choose the Mahindra Vehicle from Concept Automobile, it is remarkable approach, effective hand holding and satisfactory coordination of their team and Management. I personally recommend to visit and select the car from Mahindra Concept for you

By mukul pandeyon Jun 5, 2026

4.9

I am very satisfied with their service very supportive staff and I am very satisfied to reach out this Showroom.. Excellent service ? …

By Komal Khannaon Jun 5, 2026

4.9

Nice staff ,I had good experience in MG showroom ? …

By Karan Kachruon Jun 5, 2026

1.0

Avoid buying your car from Koncept. Pathetic customer service, they give wrong estimates which are told to you on day of delivery, then they delay the hand over of the car. 1st servicing is free and they make you chase them. Third grade service!!!

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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