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Lexus Mumbai

4.0

(18)

Cosmos, CTS, 399, Swami Vivekanand Road, near Golden Tobacco Company, Gautam Ashish Society, Navpada, Vile Parle West, Mumbai, Maharashtra 400056

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About Lexus Mumbai

4.0
Very Good

(18)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.0

(18)

5 star

11

4 star

2

3 star

2

2 star

0

1 star

3

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Share your thoughts and help others make informed decisions by writing a review. Your feedback is valuable to our community!

By manoj jeswanion Jun 4, 2026

4.9

Best showroom ambience and service

By Kartik Nairon Jun 4, 2026

4.9

Lexus* Is always best Be it driving experience or be it design and luxury. All these qualities make the future of Lexus! Glad to see Lexus now in India! Thank you! *I've been in love with Lexus since the last 4 years!

By Amit Upadhyay (अमित उपाध्याय)on Jun 4, 2026

4.9

Great Showroom Ambience,Legendry Machines, Caring people

By Chandrashekhar Mhaskaron Jun 4, 2026

4.0

Nice & only LEXUS showroom in Maharashtra .

By ANUP BHATIAon Jun 4, 2026

4.9

Car dealerships are not like this anywhere itsxa experience

By Sahil Shahon Jun 4, 2026

4.9

A kind of experience hard to find. Extremely talented staff and great range of vehicles. Cars are well equipped and so is their showroom. Anyone visiting here won’t be disappointed.

By Gagan Singlaon Jun 4, 2026

4.9

Great experience. Both Manjot and Tanmay are very good sales officers. Even the coffee they serve is awesome and out of the world.

By Rasanath A Kulkarnion Jun 4, 2026

3.0

was shut when I went but looks really great with the lights on. doesn't feel like you're in India at all

By hemant kodeon Jun 4, 2026

1.0

Lexus Mumbai is not there at present.

By The Celestialon Jun 4, 2026

4.9

The Best designed showroom in Mumbai. Simply Class ?✨ …

By Hardik Shahon Jun 4, 2026

1.0

Good car horrible service. Never has parts. Keeps the car for 45 days. Nobody answers properly. They keep talking to each other internally. Car is good but service and delear is a disgrace to brand like lexus.

By Aqib Syedon Jun 4, 2026

4.9

Amazing ambiance back entrence could be better

By suyash shirkeon Jun 4, 2026

4.9

The showroom is superb with decent subtle branding. The staff is polite and hospitality is top notch.

By Sayyed Naziron Jun 4, 2026

3.0

Not well experience

By Nayan Mangudkaron Jun 4, 2026

4.9

Amazing Showroom ambiance

By Lokesh Sonawaneon Jun 4, 2026

1.0

Bad product no rifand no risponsa

By Pratik Joshion Jun 4, 2026

4.9

Best place in Mumbai to buy a Lexus from. The after sales service for the LEXUS cars is commendable.

By Mohammed Ali Sobhanion Jun 4, 2026

4.0

polite and helpful staff

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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