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Lakshmi Nissan

2.9

(110)

No E317, Super A12 & 13, Industrial Est, Guindy, Chennai, Tamil Nadu 600032

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About Lakshmi Nissan

2.9
Below Average

(110)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

2.9

(110)

5 star

44

4 star

6

3 star

4

2 star

8

1 star

48

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By Vas Ron Aug 10, 2026

1.0

The showroom experience of Lakshmi Nissan Guindy has been poor repeatedly , i had an issue previous 2 times and 3rd time now. They speak as if we are at the mercy of them having bought a Nissan and say you have walked in without appointment …

By Kumar Rajendranon Aug 10, 2026

4.9

Want to get a key for my Nissan evalia

By ராஜா கிருஷ்ணாon Aug 10, 2026

4.9

Quality and best service that is lakshmi nissan always i trust it 👌

By Rajesh Kumaron Aug 10, 2026

1.0

Bad service. Had to go multiple times even after service. Vehicles are delivered without checking. Horrible service. Sensor not working. Was not checked, Gear box torn was not checked.

By Kumar Krishnamurthyon Aug 10, 2026

4.0

Not much staff in front office reception . Took some time to book a service

By sumanthon Aug 10, 2026

4.9

Excellent service . Staff behaviour also very good. Loved it

By Kumar Manoharanon Aug 10, 2026

1.0

2 out of last 3 times, they failed to address the compliant for which I left my car for service. Service Manager do not pay attention to your needs. They will do all regular service like oil change, air filter, oil filter etc - but ignore the problem you want them to address. This time I specifically told them that the door are not closing properly. They gave me a bill for 27,000 for all the regular service items, but failed to address my complaint. The Car was delivered to me with exact condition I gave for service. overall Poor Service

By Captain Mahadevanon Aug 10, 2026

4.0

Closest Nissan service to OMR residents , great and timely delivery & service , good waiting area can work on laptop as you wait ...approach roads to it are a mess

By kavia sreeon Aug 10, 2026

1.0

Very bad ..Worst customer service

By Muthu kumaranon Aug 10, 2026

1.0

I have been using Nissan Micra for 6 years. I have serviced my car with 3 different dealers in Chennai so far. Lakshmi Nissan in Ambattur, Chennai is THE WORST service center you can find anywhere. I faced below issues; 1-Service representative will not attend the call. I have to keep calling 6 different people for 2 consistent days to get a response. 2-They made a dent and scratch in newly replaced bumper. I didn’t tell the reason for the damage. I didn’t even got an apology. 3-They took 4 weeks for service and dumper replacement. 4-Serive & spare cost is very high. 5-They promised 10% discount before taking the car for service but they didn’t provide it.

By Akshay Jai Balajion Aug 10, 2026

1.0

Very worst first service

By Tamilalagan Chiranjeevion Aug 10, 2026

1.0

Very worst service....Cheating the customers

By Veera Ron Aug 10, 2026

4.9

18 April I went for 4th service for Nissan maginte xv at Guindy.. was recieved by manger dili babu.. explained the problems, he noted down the problems.. they took the vehicle at 9.25am and delivered the vehicle by 12.45pm sloving all the problem. ( oil changed, air filter changed, wheel balancing done, vaccumed n cleaned up).. best part was when dili babu took me inside the service and showed me the new parts changed.. Kudos to the service guys and thanks to management especially dilibabu for taking care of the vehicle. And thanks to nissan customer centre for periodic timely reminders about vehicle service.

By Sangeethaon Aug 10, 2026

1.0

No one attends the calls .they don’t call back also .worst service centre and worst customer care

By SuryaNarayanan R Pon Aug 10, 2026

3.0

Due to flood, waiting time for service is long

By Arunprasath V Mon Aug 10, 2026

4.9

Place is pinned incorrectly in the map. Good service for my Nissan car. Nov 2023 - Doing well. SA Rajasekar addresses the issue and delivery on time.

By MATHIALAGAN Kon Aug 10, 2026

4.9

Nice sales office setup. On service part, the Technical Managers / Staffs are well experienced professionals and handles customer in well deciplined manor in listening and solving the quirres raised.

By sathish Kumaron Aug 10, 2026

4.9

Had issue in my headlight and it was informed to Amabattar Nissan service center but there was huge delay to process the headlight replacement but same time visited Guindy Lakshmi nissan service center and got a tremendous support from the headlight was replaced within 1 day Honorable Thanks to Mr.Dhillbabu for his extended support

By Aldi Jeyapaulon Aug 10, 2026

4.9

Excellent Service provided when my new Nissan Magnite car of 3 months old had issues already.. Mr. Dillibabu from Guindy Nissan Service was polite and patient enough to listen and helped in resolving the issue..

By praveenkhanna von Aug 10, 2026

4.9

Service is always good and friendly, service advisor Raj sekar and Dhilli Babu helped for smooth warrenty claims

By Subbaiya Subbaiyaon Aug 10, 2026

4.9

Dear Mr Raja sekar sir, again this time the vehicle service was extraordinary, i have absolutely no complaints.. As a satisfied customer i am telling this " the service provided was excellent and extraordinary, it is a team effort but on the whole it provides such a great satisfaction for the customer and the customer feels proud of himself for purchasing the Nissan vehicle and with the extraordinary, impeccable service rendered the customer will only like to have all his future needs only from Nissan and this confidence over the company product is only because of the exemplary service provided by the Nissan

By Jegan nathanon Aug 10, 2026

1.0

Worst service center ever, road side mechanics have better knowledge about car than this place!

By Jayakumar Ramadosson Aug 10, 2026

4.9

Allways seems good..Rajasekar done well... hat's off...

By Vijayaraghavan SVon Aug 10, 2026

4.9

My Terrano Nissan needed attention badly and I am thoroughly satisfied with their interaction, service and service quality.

By Rev. Johnson V Samuelon Aug 10, 2026

1.0

What a unexpected service i got in Lakshmi Nissan Guindy.... The service manager Ramesh is a irresponsible person.... He neglecting his job.... My suggestion to servicing car.... some other place is better

By Dijin Dineshon Aug 10, 2026

2.0

I recently entrusted my Nissan to Lakshmi Nissan, Guindy for general repairs. While I understood that spare parts might take time, a month-long wait for a simple component is excessive. Upon receiving and installing the part, I was disappointed by the high cost and labor charges. The fitting quality was subpar, with obvious signs of amateurish work visible on the dashboard. It's disheartening to see such a lack of care for customer satisfaction, especially considering the importance of after-sales service in building brand loyalty. I hope Nissan takes steps to address these issues and ensure a more positive experience for future customers.

By Siva Subramaniamon Aug 10, 2026

1.0

One of the worst dealers.. they took 2 weeks to take flood vehicle to yard.. no proper co ordination. The consultant took 2 months to give estimation. Only after multiple follow ups he gave estimation roughly. They dismantled the car very poorly and charged me for that too.. it was a very bad experience working with the employees over here. They don't even respond properly.. better to avoid this dealer. It is not only for flood vehicle.. in general also the service e is bad.

By Manickkam SP Son Aug 10, 2026

2.0

Poor workmanship. One of the worst service centre, who cheated this January 2024 They claimed insurance but gave a junked vehicle with all silt, soil and smelly condition. Their is a gentleman named Sachin, who says lies and cheats customers. The whole management is involved in cheating customers. Planning to take them to consumer court , so they show some respect to customers.

By Girivasan Aron Aug 10, 2026

4.0

No spares available its taking too long to keep them vechicle ling days.....

By Prahalathan Von Aug 10, 2026

2.0

The brake fault reported was not attended. They have not taken care of my request

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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