BYD Car Showroom - Kristan, Gurugram

By Snehpreet Kauron Jun 5, 2026

Product is very good with amazing features. Price is also suitable as we compare with other electric cars. Highly recommend who loves electric cars.

By Devanshuon Jun 5, 2026

Jagdev was pretty helpful and explained everything in great detail!

By Murthy Avnvson Jun 5, 2026

Very pleasant experience could get all the details of the 2 models asked for. Ambience and responsiveness is very good.

By ankit guptaon Jun 5, 2026

Everything was good . Delivery of my car was memorable.thank you team BYD gurugram .

By ANKIT GOYALon Jun 5, 2026

Nirmal and Hemant are professionals and they have customers interest also in mind. My purchase experience was great and hope for similar relationship going forward.

By Saurabh Sondhion Jun 5, 2026

I had an amazing experience to purchase my first EV car from KRISTAN Auto. I had an interaction with Hemant & Nirmal, both of them are very professional, just to close the deal, they never committed anything which they could not offer. They resolved all my queires and concerns related to EV Vehicle, since its a new Technology. They delivered car with in given time line & did extra effort to register my car asap. Coming to performance of the Car, it's an awesome futuristic car and has TONS of features and has 5* safety ratings. CAR no lag at all, it's pick up is at par with Petrol car. The sports Mode of car is superb, it has the extra push and thrill. One may find this car a little expensive but the kind of features and performance it has, it's value for the money spent.

By nikhil sachdevaon Jun 5, 2026

Great, very helpful and knowledgeable sales staff.

By dharam hassijaon Jun 5, 2026

Jai Mata Ji Di? My experience with sale team was very good Thanks & Regards …

By Abhijeet Sehrawaton Jun 5, 2026

Thanks to Mr. Hemant Seth and his team for seamless experience of buying Atto 3, absolutely loved this car, after driving for more then 1000 km in last four days i can definitely say that this car delivers range what it promises and when driving around it feels like it weighs less then Maruti 800 whereas it weighs 1800 kgs!, Loved this car and buying experience of MR Hemant and his team.

By Purusharth Sharmaon Jun 5, 2026

i honestly was very excited to visit the showroom to check out Atto 3, the car was really good and i really liked it but the manager there was honestly the worst salesman i have ever encountered in my life till now, i asked him a genuine question "if i book the car today by when will i get it" any person who comes to see the car will ask this question, that's what i did. Believe me this happened when i asked this - the manager kept on staring at me in the eyes for like 20 seconds and i was waiting for his answer and on the side the receptionist was laughing and i was like "BOLO" and without answering the question he was like give me your credit card (ordering me), me-why? he was like first book the car and then i will tell you (like frkn seriously??) and called a guy "xyz machine le aao" he was seriously forcing me to book the car without giving me any answer and information abt the car.

By Virendra Yadavon Jun 5, 2026

Visited to check out Atto 3, is a great EV, staff of the showroom is really wonderful, highly professional and helpful. Had a great experience communicating and knowing the vehicles. Should definitely visit the showroom if you're looking for BYD.

By Saurav Gulation Jun 5, 2026

Future is here in Gurgaon. Really admire & appreciate the experience of exploring the future of cars. I must admit, had the best experience compare to any other automobile showroom in gurgaon. It was similar to any luxury brand like Audi, BWM... I think they will set a new precedent for in-showroom experience for other mass brands.

By Mayank Chugh 2k18_PE_37on Jun 5, 2026

One of the worst showroom ! Mohd Nasir their salesman will just interview you judge you then he will decide you will be getting a test drive or not ! One of the worst customer experience never purchase from this show 0 customer service

By Akshat Sharmaon Jun 5, 2026

Had a very bad experience with Kristan Byd and with sales manager Mahendar Rao - you lack a lot on your promises and fulfilment issues. What would be the experience of after sales service when this is what you even do not respond back on whatsapp before selling or even showing the Seal

By Imran Bin Qasimon Jun 5, 2026

Atto3 and Seal does not come with spare tyre ,so make sure to buy an extra tyre for emergency and to avoid regret

By Prashant Sharmaon Jun 5, 2026

An unprepared team with extremely limited knowledge about the product. Poor team communication on the shopfloor. We sat there waiting for instructions. The test drive was a confused heap. Limited inventory and limited information about the next steps. There seems to be a BYD disease in NCR. Limited knowledge of the personnel be it pricing or inventory or functionality (we tested Atto3). Was pretty keen on the car but pulled out owing to lack of transparency and knowledge on the part of the BYD sales team. When pushed into a corner one of the guys turned aggressive in tone.

By Deeksha Malhotraon Jun 5, 2026

Very bad experience we booked byd seal it's been two months they are just delaying by saying it got faults at Chennai port went back to china and u will get it soon we are tired very bad experience i thought will be uploading a pic and review it good once we get it but here I m waiting for the car since 21.4.24 And they force to buy accessories from byd and that is really worst experience Will be sharing this experience on social media to make sure that nobody else faces the same issue Be professional BEAWARE - DON'T BUY CAR FROM THIS SHOWROOM

By Amit Kotharion Jun 5, 2026

I had a very bad experience with the after sales service team. Their sales team is fine but service team has issues. Either it’s not properly formed or they are not trained. The head of service don’t respond at all. I bought an Atto 3 at start itself. Within no time, it had tyres wearing out issues. Problem was with steering rack which service team couldn’t figure out and just rotated tyres and returned the car. This caused all 4 tyres to wear out. Afterwards they accepted fault with steering rack and covered it under warranty but tyres were not covered. This wasn’t the end of story. New steering rack also had the same issue and the new tyres also worn out. By the time car was sent back to Kristan, warranty period was over so had to pay again for steering rack and tyres. Effectively my running cost has gone beyond my petrol vehicle cost. Being a new brand, generally BYD should be customer centric but that approach is not there. Also Kristan’s service team has serious issues. In this entire process, car was 2 months with Kristan as they didn’t have spares. Be very careful about these issues before buying BYD Adding after Kristan’s reply : You already have my contact details. Still I have mailed them to you. Also, everyone at Kristan is aware of this issue, be it Hemantji, Sandhya, Gulshan in service team or service head Mr. Kavinder

By nippi kochharon Jun 5, 2026

Cramped parking and sparse interior,

By sameer shanglooon Jun 5, 2026

Ambience was very good . Sales staff is also good . Both the models E6 and ATTO3 are superb . Looking forward to have one EV in the family .

By Rahul Midhaon Jun 5, 2026

Visited a BYD dealership for the first time ever, and had a commendable first hand experience with the brand....the best guy to meet over there is Mr. Harsh Vardhan, who has thorough knowledge of each & every technical aspect of the car, and is kind enough to patiently listen to all your queries and address them promptly ?? …

By Rohan Tandonon Jun 5, 2026

Took test drive of BYD Seal and I really enjoyed it. All the colours were available on display at the time of my test drive. Bought the Performance variant of the same in Aurora White. The dealership comprehensively updated we with the features of the car and also provided me help regarding the Haryana EV subsidy. Really happy with my purchase and looking forward to buying my 2nd EV soon (hopefully BYD)?

By Ayush Harjaion Jun 5, 2026

Please don’t buy car from these guys …totally fraud peoples ..first they commits things u will get this n that after u purchase the car ..they ignore calls..her CRM also ignore my calls .. I took Byd seal from this showroom and the name of sales advisor Hrithik parihaar..he promised to give 2 charger but after delivery..they totally ignored my calls …now they saying he left the job now we cannot give the charger..so please don’t go or purchase any car from these frauds

By Parmander Kumaron Jun 5, 2026

Wonderful hospitality , beautiful dealership. Ashish Koul ji was very nice and helpful. Thanks anuj and love Sharma

By Manjeet Gujjaron Jun 5, 2026

Hy , I am using BYD atto3 Glade to visit BYD( krishan auto) gurgaon workshop Meet their with Mr anuj Excellent and professionally attend the vehicle Timely delivered my vehicle Thank you so much anuj ji

By Dheeraj Kumaron Jun 5, 2026

Got my BYD atto3 serviced at BYD krishan auto gurgaon workshop. I must say the services are fast friendly and reliable really happy with the service. Special thanks to the service advisor anuj for addressing my concern and kept me updated throughout the process Thank Anuj ji ☺️

By Sumit Tomaron Jun 5, 2026

My experience at BYD service center with my seal was smooth. My advisor Anuj was knowledgeable and helpful. Will recommend it to everyone.

By Puneet Kheterpalon Jun 5, 2026

Excellent dealership with passionate and very professional sales team. Only they were able to instill confidence in me to go electric. They were knowledgeable and had researched and insightful points to answer to all the queries I put up to them before converting. Very Happy with my decision.

By Harpreet Singh Pannuon Jun 5, 2026

Mr. Manoj Kumar was very helpful and patient. Did a good job in explaining and knew the car with all technical details. Parking is cumbersome.

By Mohan Gheion Jun 5, 2026

Hi everyone best dealership to buy BYD from Kristan. I must say wonderful experience & after sale service. Keep up the good work