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Kia India

1.6

(65)

17th Floor, Two Horizon center, Golf Course Road, Horizon Colony, DLF Phase 5, Sector 43, Gurugram, Haryana 122009

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About Kia India

1.6
Below Average

(65)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

1.6

(65)

5 star

9

4 star

1

3 star

1

2 star

1

1 star

53

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By sandip palon Jun 9, 2026

1.0

Disgusting behaviour and unhelpful ppl.. i mean the reception person . Very rude.

By abhishek chaudharyon Jun 9, 2026

1.0

Worst experience at the reception with the security guard. Dear Kia Team..If you are reading this kindly replace the security guard immediately as he is very rude, has communication & behavioral problems, interacts in …

By Khalid Akhtaron Jun 9, 2026

1.0

The contact number mentioned in web site is wrong. Please provide correct number.

By yogesh phateon Jun 9, 2026

1.0

Untrained staff

By Eden Hanon Jun 9, 2026

4.9

Its very nice place and ppl were very kind to me. They serves coffee and tea for guests.

By bibhu prasad Purohiton Jun 9, 2026

1.0

My brand new KiA Seltos Driver side window is leaking today in Gurgaon rain. Is this the quality maintained by KIA? Also the driver side window opened abruptly during heavy rain. Never had such bad experience earlier in any other brand.

By Rajesh Chandranon Jun 9, 2026

1.0

Worst office. No one in the reception. Had to wait for one hour with no assitance. The employee with whom i had to meet was busy in an meeting and i was sitting their clueless.

By Sai Tech pvt ITIon Jun 9, 2026

1.0

Booked a test drive 15 days ago and they were supposed to come today. I called them numerous time today and their response was like they are coming or about to set out. However, they never came. Pathetic response and ridiculous promise.

By Nikhil Kachhawaon Jun 9, 2026

1.0

No solution for complaints. Booked Seltos but now regretting. Hope KIA people are watching this.

By Anil Rathoreon Jun 9, 2026

1.0

My continued pathetic experience with Dada Motors KIA, Ludhiana. Very unprofessional people there. Firstly when they were aware that I am trying to arrange for Loan, they asked me to pay up & take delivery & when my loan is approved they …

By piyush sareenon Jun 9, 2026

3.0

Car is good but i will not recommend to buy from frontier kia dealer. they are worst service providers. Zero level Communication and very unprofessional behaviour.

By Hardeep Dadwalon Jun 9, 2026

1.0

Awful communications . These people did not bother to reply to mail, also made me wait 39 minutes and still did not attend my call.

By Nirmal Kumaron Jun 9, 2026

1.0

Such a worst experience. Dealers r making fake promises. Kia is doing fraudulent with costumers.

By sarabjeet singhon Jun 9, 2026

1.0

Nobody receive call..I m not satisfied with the service...

By Waseeq Ahmadon Jun 9, 2026

1.0

Pathetic experience with Frontier Kia MG Road.... They had committed the delivery in 4 week after that they changed the delivery date 3 times. According Frontier sale executive recommendation, I booked the car on higher price for the Noida …

By Sangeeta Patraon Jun 9, 2026

2.0

On 3 different days the Kia sales person at MG road showroom has deferred my test drive in Gurgaon. I work in Delhi under the ministry and have rushed back from home for a test drive in gurgaon but to no avail. …

By Bangari Sudhansu sekharon Jun 9, 2026

1.0

They never attended call... everytime I call der they r on a call...like the excuses they r giving me

By Vikas Kumaron Jun 9, 2026

1.0

Pathetic insurance claim service by frontier kia gurgaon....not happy with the service. Took 2 months to settle the insurance claim and still pending...must need to do something...

By Rakesh Lamberdaron Jun 9, 2026

1.0

only fake commitments and poor crm

By Raman Awasthion Jun 9, 2026

1.0

Totally unprofessional, unfair trade practices by Kia. After taking full price of the vehicle Rs.12.25 lakhs, vehicle still not delivered after one month and 15 days.

By Navnit Sharmaon Jun 9, 2026

1.0

I have given my car in allied motor noida for service ,nobody listen the problem and same defective deliver to me back

By praveen barkhaneon Jun 9, 2026

1.0

Don't buy Kia car ????? Mr. Kia, I bought a Kia Sonet car from Ujjain MP, which has a problem in the headlight, they have not solved the problem yet, it has been 6 months today, during which time I was not even told about the car, nor was a …

By Bharathi Thamaon Jun 9, 2026

1.0

Please don't buy Kia vehicles the service is one of the worst, even if the vehicle breakdown there is no road side assistance. It's horrible. I bought a kia Carens last year with in 4 months the engine started switching off when complaint …

By NIDHEESH Von Jun 9, 2026

1.0

Seems like they have shut down their operations in India . I have not even got an acknowledgement to my email dated 1st August till date.

By prachi jainon Jun 9, 2026

1.0

Hi guys There is no worth to call Kia India for any problem regarding your car . They don’t do anything. They just told you to wait for 48 working hours but don’t …

By Digamber Singhon Jun 9, 2026

1.0

Very bad service minor falt not solved by enginnering team very bad car or service

By Abhishek Sachdevaon Jun 9, 2026

1.0

worst customer service . Waiting for 2 days and your team is not able to give exchane price of my old car. just saying give 15 minutes time, we will revert. kia noida sec 6 . dropped the idea of purchasing carens now. if the level of …

By Rahul Singhon Jun 9, 2026

1.0

Worst decision of my life to buy a kia car. I bought seltos last year and since past one month my car is with LOHIA KIA JAHANGIRPURI DELHI and no solution has been provided to the issue.

By Dr.Rajat Sharmaon Jun 9, 2026

1.0

My seltos post 50k service has been driving with a tilted steering, still not fixed even after 7 visits to the service center. First they could not acknowledge the problem. I don't know if its a vehicle problem or service center problem, although they always entertain the problem but are not able to fix it somehow.

By Monika Sharmaon Jun 9, 2026

4.9

It is amazing... I ows KIA Sonet ... I love driving my car But this month I met with an car accident and I lost my car ?? fortunately we …

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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