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Kia Car Service - Frontier Kia, Gurugram

4.3

(228)

Plot No 34, Sector 18, Gurugram, Sarhol, Haryana 122002

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About Kia Car Service - Frontier Kia, Gurugram

4.3
Very Good

(228)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

4.3

(228)

5 star

183

4 star

9

3 star

0

2 star

1

1 star

35

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By Jitendra Singh Gosainon Jun 8, 2026

4.9

Good accessibility and helpful staff

By Surender Yadavon Jun 8, 2026

4.9

Good experiences with staff and good behaviour.

By Anil Dabason Jun 8, 2026

4.9

v good service team and comfort to clients

By jaikishen balchandanion Jun 8, 2026

1.0

The most pathetic service experience ever.. they do a ridiculously terrible job

By Anirudh Singhon Jun 8, 2026

4.9

Thank you Vikram Singh for excellent service done. I’m impressed with on time delivery and with thorough inspection done. Thank you Kias Frontier Service.

By Nikhil Guptaon Jun 8, 2026

1.0

This service centre is a big fraud. They first ask you to purchase their plans so you get locked in. When you send your car for service, they don’t even fix small issues and return the car as it is. If you complain, they send someone who …

By converg3nton Jun 8, 2026

2.0

Very slow and overcrowded service centre. . Ideally they should stop accepting the cars for servicing if they have a backlog …

By Shyam singhon Jun 8, 2026

4.9

Excellent service provider...and all staff help full staff

By amar snehon Jun 8, 2026

1.0

Everything was poor. Such a horrible experience. 1.⁠ ⁠I had asked the POC to share the updates on daily basis what is happening …

By Mohit Kumaron Jun 8, 2026

4.9

Kudos to the team. Special mention for Mr. Shailendra the service advisor for prompt action and resolution of the job.

By Nishant kalyanon Jun 8, 2026

4.9

Satisfied with the service very good assistance from Ms. Rishita bansal from Kia frontier car service center, sector 18 gurugram she managed to fulfill my urgent requirement for car service on very difficult timeline. Good work thanks.

By Jatin Json Jun 8, 2026

1.0

this is not my actual review I was there to purchase a perfume gel for my boss's car I went there with my scooty in fact I don't have a car and they pick my for some work then the executive open Google maps and there service with 5 star …

By Tarun Miglanion Jun 8, 2026

4.9

Good service provide by Rahul

By Tilak Raajon Jun 8, 2026

4.9

Good staff timely attend and good service

By Sainur Islamon Jun 8, 2026

4.9

Good service and great staff

By Shivam Kumaron Jun 8, 2026

4.9

Good service and nice behaviour Mr Ankit

By Karan Kumaron Jun 8, 2026

4.9

Good service and good staff frontier kia sec 18 ggn

By Sandeep Oberoion Jun 8, 2026

4.9

Good service and very helpful staff

By Anil Kumaron Jun 8, 2026

4.9

Had a very nice experience, Ruhani Sakhi was very helpful throughout the service.

By Jamil Khanon Jun 8, 2026

1.0

very bad service, I'm not like Frontier kia

By indresh gulation Jun 8, 2026

1.0

I honestly wish I could give this place zero stars. This was by far the worst experience I’ve ever had with a car repair workshop. Not only did they take far longer than promised, but the communication was practically nonexistent. I had to …

By ajay gulation Jun 8, 2026

4.9

Very good service done by ankit

By Mohammad Arshanon Jun 8, 2026

4.9

Good service and good staff

By BIBHANSHU YADAVon Jun 8, 2026

4.9

Good service timely delivered

By Ruby Agrawalon Jun 8, 2026

1.0

"Frontier Kia Insurance is an absolute disaster. After my car accident, their team blatantly misled me, Their so-called support is pathetic—nothing like it used to be. They take zero responsibility, offer no guidance, and leave customers …

By Chetan Agarwalon Jun 8, 2026

1.0

Pathetic support which was not the case earlier. My Car met with an accident and Frontier kia insurance team misguided me and I ended up paying 50k for repairs. I have all the proofs with me. NEVER TAKE KIA INSURANCE. Better take it from a …

By Rupansh Manglaon Jun 8, 2026

1.0

Very bad experience, they don’t listen and have visited there thrice for a small issue but they everytime tell that visit after sometime. Saloni on the reception behaves very badly like if she will do it for free.

By Sundarlal Khatakon Jun 8, 2026

4.9

Excellent service and very helpful Mr Vicky sharma

By Vinod Raion Jun 8, 2026

4.9

Very supportive staff and excellent service

By Pramod Guptaon Jun 8, 2026

4.9

Very helpful and experience staff special thank you Ruhani well done service..

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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