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Jai Škoda Showroom and Service

4.5

(49)

Ground Floor, Part 2, opposite JMD Pacific Square, Part II, Chander Nagar, Sector 15, Gurugram, Haryana 122001

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About Jai Škoda Showroom and Service

4.5
Excellent

(49)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.5

(49)

5 star

44

4 star

0

3 star

0

2 star

0

1 star

5

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By Rahul Aggarwalon Jun 9, 2026

4.9

Thanks to Skoda and Aditya for all the help in making this car delivery a smooth experience.

By Sushil Kumaron Jun 9, 2026

4.9

Mr. Kabir is amazing person, he assisted us so amazingly and he cleared everything so well. Really impressed. We received our car in just 2days from him. Good luck for your future endeavours. Thank you.

By Ram pratap Singhon Jun 9, 2026

4.9

I yesterday bought slavia 1.5 monte carlo it was really good delivery experience with jai skoda, no hassle everything was going smooth. Especially Mrs. Jyoti Gaur really help's us throughout the process and very coorporative. I genually advice jai skoda sec 15 gurugram dealership as a primary place for buying any skoda car. Kudos to them.

By Aniruddh Bharadwajon Jun 9, 2026

4.9

Great experience of booking and workshop service

By Nikita Jindalon Jun 9, 2026

4.9

Had an excellent car delivery experience. The entire process was smooth, well-organized, and completely hassle-free. Everything was explained clearly, and the delivery was done right on time as promised. A special thanks to Aditya Sahu for the outstanding support throughout the journey. He was extremely professional, patient, and helpful in answering all my questions and ensuring that every detail was taken care of. His polite behavior and dedication made the whole buying experience even more special. Really happy with the service and highly recommend this dealership, especially Aditya, to anyone planning to buy a car.

By abhinav singh raghuvanshion Jun 9, 2026

4.9

Fantastic experience, very friendly staff, highly recommend this showroom. Saral Sharma is very kind and helpful.

By Aman Tracyon Jun 9, 2026

4.9

It was a amazing experience, Staff was polite and test drive was available, Saral was great and helpful

By Amit Srivastavaon Jun 9, 2026

4.9

Jay Auto showroom sector 15 - dealing & service is excellent especially Sales consulted Mr Kabir.

By Shashikant Patilon Jun 9, 2026

4.9

Jyoti the sales person feel us comfortable, and provided details about Kushaq car. We were very impressed with her deal and the test drive. But there was some expectations of discount in the deal which she denied.

By Priyankaon Jun 9, 2026

4.9

Test drive of Škoda Kylaq was good! Features are amazing. I wish additional features like ventilated seats are also considered in signature plus variant. Mrs. Jyoti Gaur was excellent in Marketing the product. Well natured person?

By saurav Jindalon Jun 9, 2026

4.9

Highly satisfied with service and customer attendance , assisted by Rohit Vaid Sir regarding some issue in my Skoda Kushaq explained the issue very well and he get it resolved in minimum time.

By Chetan Kapooron Jun 9, 2026

4.9

Had a wonderful experience. Special mention to Mr. Kabir for his superb customer service.

By neelam pandeyon Jun 9, 2026

4.9

, Great experience buying my first car from Škoda. Special thanks to Kabir for his support from start to delivery. Highly recommended! ??? …

By Mehul Chaudharyon Jun 9, 2026

4.9

Good experience! Thanks to Aditya for making everything easy!

By prashant Pratapon Jun 9, 2026

4.9

Had a good experience and support from the team Škoda…the driving experience was really good and smooth

By Shreyansh Raj Keshrion Jun 9, 2026

4.9

Recently purchased my Škoda Kylaq Prestige Plus AT from Jai Skoda and the whole experience was super smooth. Big thanks to Kabir for helping throughout the journey and making the entire process hassle-free. He was always available for every query and made everything easy to understand. Really happy with the overall experience. All the best to Kabir for the future as well. Keep up the great work! ?

By Sourabh Katochon Jun 9, 2026

4.9

Service Centre is very prominent in service, all things and information delivered perfectly and timely. Thank you team and Service Adviser Rohit and Robit.

By Bishna Biston Jun 9, 2026

4.9

Great Service centre, professional staff.

By Rajan Sharmaon Jun 9, 2026

4.9

Good explanation about the product and explained features fully.

By Navneet yadavon Jun 9, 2026

4.9

Very nice and detailed information by the the executive.Great test drive. Great car

By Varchas Mittalon Jun 9, 2026

4.9

Just got our first car delivered. A special shoutout to Piyush for assisting, helping and guiding us throughout. Highly recommended. ??? …

By Sudipto Poddaron Jun 9, 2026

4.9

Had a really good experience at Jai Škoda Workshop during my car service. A special mention for Mr. Rohit Vaid, the Service Advisor, he was very helpful and polite throughout the process. He explained everything properly, kept me updated, and made the whole experience smooth and hassle-free.

By manish dhawanon Jun 9, 2026

4.9

Had good experience with test driving of Slavia. Thanks Jyoti Gaur.

By Prasenjit Senon Jun 9, 2026

4.9

Excellent experience. Very smooth and professional car delivery by Jyoti Gaur. Really appreciate.

By pankaj passion Jun 9, 2026

4.9

Drive is very good & comfortable, aditya was our dealing person he was very humble & polite.

By Tejas Raj Saxenaon Jun 9, 2026

4.9

The service and staff was extremely excilent and satisfied

By brijendra singhon Jun 9, 2026

4.9

Great Experience in the complete buying journey. Ms Kavita exemplifies customer service. She is very prompt and professional. Edit1: Had some rattling and squeaking noise coming from rear doors while driving slowly on bad patches. It took only one visit to the service centre and thanks to the service guy, the issue is resolved. Good service experience.

By Atul vermaon Jun 9, 2026

4.9

Ist inspection wonderfully done. Great experience. Hope for same service experience in the future as well.

By Atul Goyalon Jun 9, 2026

4.9

Immediate response and good service. Staff are also cooperative.

By Nitin Dhankaron Jun 9, 2026

1.0

Dear sir/ Madam, I am writing to express my dissatisfaction with the service experience I recently had at Jai Auto SEC 15 workshop. I visited workshop on 8th May 2026 for service of my car but as confirmed by service advisor my service is yet to be delayed after 6000kms but while doing inspection of vehicle there was issue in shockers of my car I asked my advisor to check whether this work can be done under warranty or on paid basis but after getting confirmation from Service Advisor Vishal ji & Satya ji that it will be done under warranty I left my vehicle at workshop. After that I was not updated on anything from workshop team while asking them on update they mentioned that we have applied for Warranty in skoda waiting for approval after next day they mentioned that part is approved under warranty then next day they asked to visit Monday evening to collect the vehicle as warranty is claimed and part is changed…. I took my vehicle home without paying any amount as mentioned before work was done under warranty. After 3 days service team asked me to pay 12k amount for shocker change I denied because in starting complete story was about claim in warranty. Further that day EPC issue came in my CAR and I was unable to drive the car I sent my car to Delhi Jai auto and go the update that my job card for shocker work is not closed due to which issue related to EPC in my car cannot be processed. Now I have been following up with the workshop ggn team to help me out but pathetic service is provided by GGN workshop due to which I am not able to use my car for my family medical emergency no one is ready to listen or close the job card so that work can be done. It’s been 2 days vehicle Is in delhi workshop with 0 work done due to all this mess done by sec 15 workshop team… I want answers on above experience that if the work was done under warranty why they are now asking for money if the part is not covered under warranty why they mentioned every time that warranty is being claimed on that part. (Pathetic customer service) Till now my vehicle JOB CARD is not closed if any miss happening was happened in that time how I will be able to take claim from insurance department?? If you are able to help me do let me know otherwise I have all the evidences and proofs against all fraud did with us and I will take legal action under Consumer Protection Act, 2019 (Section 420 & Section 406 ) I would also like to mention that Skoda is now holding a Reputation in Indian Market but due to all this mess I would never again GO for a upgrade in SKODA… Regards Nitin Dhankar

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