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Dee Emm Hyundai Service Centre - Sector 14, Gurugram

4.2

(194)

PLOT NO.-17, 17, Mehrauli-Gurugram Road, opp. Kalyani Hospital, Sector 15 Part 2, Sector 14, Gurugram, Haryana 122007

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About Dee Emm Hyundai Service Centre - Sector 14, Gurugram

4.2
Very Good

(194)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.2

(194)

5 star

155

4 star

3

3 star

4

2 star

1

1 star

31

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By Abhishek Kalraon Jun 8, 2026

1.0

Skip this Service centre, they couldn't do proper wheel alignment for venue. When I reported the issue after service, they asked me to visit and denied the pickup. On visiting, the service guy argued and denied to do alignment. While …

By Anurag Vermaon Jun 8, 2026

4.9

Changing my review from 1 star to 5 star as last visit was good and helpful

By Aditya Guptaon Jun 8, 2026

1.0

Absolute shittiest experience ever. I’ve given my car here three damn times and every single time it’s been a total disaster. These idiots are only interested in ripping you off with the biggest …

By lisa dharon Jun 8, 2026

1.0

Absolutely disastrous experience. They damage the car don't give the pics of damage. This is the transpersncy they provide. They don't provide date when car will be delivered and Customer needs to keep following up for the delivery. What a customer service experience!!

By Atul Dagaron Jun 8, 2026

4.9

Excellent service helpful and cooperative staff brilliant service manager

By Govind Kumaron Jun 8, 2026

4.9

I'm a happy and satisfied customer! The service was exactly what I needed, and the team was fantastic to work with

By Rajiv Kumaron Jun 8, 2026

4.9

"I appreciated how quickly they resolved my issue. The service was fast and efficient, and I didn't have to wait long at all."

By Aryan Sonion Jun 8, 2026

4.9

"I highly recommend this service. It exceeded my expectations, and I'm a very satisfied customer."

By Saddam Husainon Jun 8, 2026

4.9

I was extremely impressed with the level of service I received. The staff were friendly, helpful, and efficient, and the service itself was top-notch."

By Lokesh Chaudharyon Jun 8, 2026

4.9

Recently I’ve got my car serviced at Hyundai Dee emm the service was good and service advisor Hardeep and the manager helped me resolving the issue and they seem very good at the knowledge about the work they do ,really appreciate the effort and thanku for smooth and quick service

By vikas pratapon Jun 8, 2026

3.0

I recently got my Hyundai i20 serviced at Dee Emm Hyundai, Sector 14, Gurgaon. My car has run approximately 36,000 km, and I opted for a paid periodic service. The basic service cost me around ₹8,500, which included engine oil change, oil …

By DEEpak kumaron Jun 8, 2026

4.9

I m sharying wonderful experience during service...customer care manager is very caring and supportive.

By Ayaan Sharmaon Jun 8, 2026

4.9

Excellent service! The staff was courteous and kept me updated throughout. The car was serviced on time, and they even did a complimentary wash. Highly recommend this service center!”

By Delighttrading companyon Jun 8, 2026

4.9

Friendly, helpful and communication staff contribute to a possible experience

By Karam Veer Yadavon Jun 8, 2026

1.0

Got car service reminder call almost everyday. Then finally booked car service. Requested to repair few things like dry clean from inside, door making noise and side mirror issue. Charged Rs. 1200 for dry clean but still mats were not …

By Akshay Chauhanon Jun 8, 2026

1.0

It was the worst service experience ever. Just visit the service center and see for yourself. It looks a fish market. Worse than tata and mahindra shockingly way wayyy worse. No one has time to talk to anyone. Soo disorganized. Customer …

By Vishwanath Kumaron Jun 8, 2026

4.9

The service was good. The service charge for my car was also given to me correctly. Everyone was very nice.

By Raju Kumaron Jun 8, 2026

4.9

Kuldeep sharma advisor is very nice person . And all staff are very condinat and helpfully. …

By Suraj Sagar7838on Jun 8, 2026

4.9

Kundan is very nice person . All good work in my car .I m fully satisfied

By Puskhar Thakurion Jun 8, 2026

4.9

I m satisfied with Kuldeep advisor . He is very nice person and helpful ? …

By Sagar Kumaron Jun 8, 2026

4.9

Kuldeep Sharma is excellent advisor . Good working the my car service

By Lucky Vishwakarmaon Jun 8, 2026

4.9

Excellent service the staf is very helpful and and great experience with Ritika

By Sailesh Yadavon Jun 8, 2026

1.0

Worst Service Experience – Avoid Dee Em Hyundai at All Costs! I am writing this review out of absolute frustration and disappointment with Dee …

By Pradeep Manralon Jun 8, 2026

4.9

Excellent Service and Customer Support! I had a great experience with Dee Emm Hyundai Service Centre – Sector 14, …

By Amar Saranon Jun 8, 2026

4.9

First Service and went well. Thanks to Ms. Ritika for coordinating

By Rahulon Jun 8, 2026

1.0

Worst time management Never visiting again at this service centre

By hira singhon Jun 8, 2026

4.9

Delightful experience of service and best care of customers

By poojajhangra jhangraon Jun 8, 2026

4.9

I was so impressed by the quick turnaround time and how efficiently my issue was resolved. The service was quick and transparent," according to a customer on Birdeye.

By Deepak Guptaon Jun 8, 2026

4.9

The staff were extremely helpful, with special mention to Ms Ritika for going above and beyond in assisting me.

By Pradeep Kandarion Jun 8, 2026

4.9

Best place for service and vehicle repair

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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