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BYD Service Gurugram

4.9

(67)

KRISTAN BYD SERVICE CENTRE Plot No 541 Pace City, 2, Sector 37A, Gurugram, Haryana 122006

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About BYD Service Gurugram

4.9
Excellent

(67)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

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User Reviews

4.9

(67)

5 star

67

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By jayant Aroraon Jun 9, 2026

4.9

I loved the experience at BYD gurugram. They have given best service on my visit to workshop for maintenance

By Khushboo Yadavon Jun 9, 2026

4.9

"Exceptional Service! I recently visited the BYD dealer for my vehicle's servicing, and I was blown away by the outstanding service! The team was professional, courteous, and knowledgeable. They explained every step of the process, addressed all my concerns, and delivered my vehicle in pristine condition. The facilities were modern, clean, and well-maintained. The waiting area was comfortable, and the complimentary refreshments were a nice touch. What impressed me most was the transparency and honesty of the staff. They provided a detailed breakdown of the costs, and there were no hidden surprises. I highly recommend the BYD dealer services to anyone seeking top-notch care for their vehicle. Keep up the fantastic work!

By pawan rastogion Jun 9, 2026

4.9

I had a wonderful experience with my BYD Atto 3. The service support has been truly outstanding under the guidance of Mr. Gulshan Jee and Ms. Sandhya Rai. The entire staff is extremely supportive and professional. Special thanks to Ankit, Baljeet Jee, Arun, Khushboo, Akhil, and the whole team for their excellent assistance. Their customer-centric approach and warm support made the entire experience smooth and satisfying. Highly recommend this team for anyone looking for a reliable and pleasant BYD experience. ⭐⭐⭐⭐⭐

By Tejveer Singhon Jun 9, 2026

4.9

Overall experience is very good and employees are very cooperative with me

By amit sharmaon Jun 9, 2026

4.9

Excellent service and support by Kristan BYD. Special thanks to Mr Trilok and Mr Priyanshu

By Lohan Hissar Haryanvion Jun 9, 2026

4.9

Outstanding service for BYD ATTO 3 repairs. Trilok and Gulshan were exceptionally helpful and proactive. Their professionalism and willingness to assist at every step reflect true customer-first service. Highly recommended. Surendra Lohan

By Rakesh Thakuron Jun 9, 2026

4.9

Great experience , service start on time , all details explained properly. Pick drop is free guy just have to ask for it

By neema Singh Rawat @15gmail.com Rawaton Jun 9, 2026

4.9

GREAT EXPRESSION KRISTAN AUTO SERVICE GURGOAN THANKS MR. ANKIT

By Himanshu Guptaon Jun 9, 2026

4.9

Always happy to be here. Very quick and great quality. Thank you Tirlokji, Ankit and Poonamji. Will come back as always. Thank you.

By Jhabbaron Jun 9, 2026

4.9

had a great experience with Dharmender from the BYD technician team. He did an excellent job on my car, explained everything clearly, and handled the work very professionally. The service was quick, neat, and done with great attention to detail. My car feels perfect after the service. Really appreciate his dedication and technical expertise.

By Daman Lambaon Jun 9, 2026

4.9

Highly satisfied with the quality and the speed of service!!

By Saurabh Sondhion Jun 9, 2026

4.9

Reliable service center. Professional & Trained staff. Always deliver on time.

By Sunny Thkauron Jun 9, 2026

4.9

Best sarvice Ankit ji good work byd team excellent ? …

By Chetan Ramon Jun 9, 2026

4.9

My first experience is best good work kristan byd thnks

By CHINTAN MEHTAon Jun 9, 2026

4.9

Great service specially for byd highly efficient and polite staff

By Von Jun 9, 2026

4.9

Satisfied with communication, conduct and service

By Manav Nagpalon Jun 9, 2026

4.9

Outstanding service for BYD ATTO 3 repairs. And the staff is very helpful

By Pankaj Rawaton Jun 9, 2026

4.9

Good very nice service gurgaon byd team

By Veer Gujjaron Jun 9, 2026

4.9

Great experience byd kristan auto gurgaon specialy thanks for Mr. Ankit good job

By Deepak Kumar yadavon Jun 9, 2026

4.9

Great experience for kristan auto Gurgaon thank .for mr.tirlok ji

By Somjeet Dhullon Jun 9, 2026

4.9

Team of kristan byd is very grateful experience all team all time best thank mr Baljeet an Ankit ji thanku for best service provided

By Raj Kumaron Jun 9, 2026

4.9

Good service for Kristan byd Gurgaon thankyou team

By Jamal Alamon Jun 9, 2026

4.9

Great experience kristan Byd Gurgaon all staff very polite and helpful thank

By Nirankar Bhation Jun 9, 2026

4.9

All time Great service for kristan byd Gurgaon all staff very helpful thank alot

By Raj bhadur yadavon Jun 9, 2026

4.9

Great experience for Kristan byd gurgaon all staff very polite and helpful i recommend service for byd Kristan auto gurgaon

By Ataulla Khanon Jun 9, 2026

4.9

Great experience for byd kristan auto gurgaon thanks mr.trilok

By Jayshankar Nishadon Jun 9, 2026

4.9

Great service for kristan auto byd gurgaon very helpful staff i recommended for kristan auto byd best service thanks to all staff

By Balpreet Singhon Jun 9, 2026

4.9

The servicing team is experienced and they explain everything in detail.

By Ram Singhon Jun 9, 2026

4.9

Great service for kristan auto gurgaon thank mr. Ankit

By Jaikumar Malikon Jun 9, 2026

4.9

Good experience for kristan auto byd gurgaon great service all time satisfaction for byd workshop thanks mr. Trilok ji

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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