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BMW Bird Automotive | 4 IDC, Sector 14, Gurugram

3.0

(52)

IDC Mehrauli, 4, Mehrauli-Gurugram Road, Industrial Development Area, Sector 16, Gurugram, Haryana 122001

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About BMW Bird Automotive | 4 IDC, Sector 14, Gurugram

3.0
Average

(52)

Facility Accessibility

?How easy was it to locate the place, park one's car and enter the facility

Showroom Ambience, Cleanliness & Upkeep

?Display of cars, AC working or not, tables, furniture clean or not. Music / TV playing or noisy environment

Staff Friendliness

?Meet & Greet of Security Staff, Receptionist , Sales Consultant , Waiting time

Test Drive Experience

?Degree of ease in booking a Test Drive and taking it. Condition of the Test Drive car. Effectiveness of Explanation of Car Features & Car Demo

Paperwork Completion

?Quality of follow up, degree of ease in collection and submission of New car and Old Car Exchange documents, Coordination with Bank etc

Transparency & Professionalism

?Car Deal , Discount, in case of car exchange , old car deal and value, Deal on Accessories , General level of trust, transparency and overall professionalism.

New Car Quality & Condition

?The condition of the new car bought and it's Cleanliness. All Car functions & features working or not. Dent , scratch and trouble-free or not

Overall Experience and Satisfaction

?Overall, How satisfied were you with the Showroom ?

See all reviews

User Reviews

3.0

(52)

5 star

21

4 star

6

3 star

1

2 star

3

1 star

21

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By Amit Kumaron Jun 9, 2026

4.9

Experience at this place is very good. Mr.Manoj Negi is very professional, genuine and helpful. Looking to visit again.

By Priansh Poplion Jun 9, 2026

4.9

Very well trained staff and actually were able to identify my vehicle's issues correctly !!!! highly recommended to visit for troubleshooting !!!!

By Vikas Joshion Jun 9, 2026

4.9

Nicely displayed accessories and cars

By Manoj Sharmaon Jun 9, 2026

4.9

Very good dealership and good experience to buy car

By Sonu Singhon Jun 9, 2026

1.0

Your issues never get solved here. As such being a brand BMW they are not living up to their expectations. For a simple looking glass change they need 7 days of time with advance being paid to them. As a owner of a premium car if a simple …

By Prateek Dhawanon Jun 9, 2026

1.0

Whatever you do don't let arshad khan handle your vehicle. Very unprofessional. Total rip off. Bmw bird automotive is a very good place to pamper your car and for regular maintenance. But any other guy. Just not Arshad Khan.

By Krishan Raoon Jun 9, 2026

4.9

Such a best quality and good service all bmw cars here ,all staf members are very friendly or working cairfully.and all parts using orginal bmw authorised

By Jatin Chhikaraon Jun 9, 2026

1.0

It took more than 7 days to order parts and will take another 7 to get them (As suggested by BMW) and I do not know how many to install them. The way a reputed brand like BMW is being represented is a shame, or may be it is all a sham. …

By priya bharadwajon Jun 9, 2026

4.9

A very polite and prompt service . Although we were purchasing bmw from other showroom still MR Rajesh was very helpful is giving the demo of the car

By varun tayalon Jun 9, 2026

1.0

Very bad experience visiting this place for accidental repair. No proper explanation, had to wait a lot even after making a prior appointment . …

By Pawan Bhardwajon Jun 9, 2026

2.0

I am Mr. Pawan kumar . Very sad system for us because no droping system for any customer. Very crazy trip for me. Thank you?? …

By Ramesh kumar Sahooon Jun 9, 2026

4.9

This show room is located at 4 IDC, mehrouli Gurugram road, opposite side of sector 14, this room has many BMW vehicles available ready to sell . Staff of show is well expert in their field and good behaviour also.

By Pawan Kumar Guptaon Jun 9, 2026

1.0

Bought Mini cooper from Bird Automtive last year. When they sold, they promised pick up & drop facility for the car from panipat for service. After 1 year, when I contacted them, they refused. So I had to drive to Gurgaon & unfortunately, …

By Rajat Ahujaon Jun 9, 2026

4.9

Excellent and customer friendly service. Its conveniently located and has almost full bmw range on display.

By Sameer Sutaron Jun 9, 2026

1.0

I had bought a new bmw 330i from bird from Mr Sachin in 2020, i was taken to stock house and showed me the car which i was supposed to get ,which was wraped so i clicked the picture of chassis number which was on the wind shield but the day …

By Samriddh Mangotraon Jun 9, 2026

1.0

Absolutely an harrowing experience with Bird Automative's service section at Sector 14 Gurgaon. I gave them my car on the 10th of May for a damage to the passenger side fender because of which my front door was not opening. Then came the …

By asif mushtaqon Jun 9, 2026

1.0

Worst ever service I have seen . They have hired unprofessional relationship managers . They have hired unprofessional service engineers. They even bother about the promises and not feel sorry even making you frustrate. …

By Neeraj Hasijaon Jun 9, 2026

4.0

Staff and display was good. Location is not good .

By ravinder singhon Jun 9, 2026

4.0

Good display ..no test drive available

By avi gateson Jun 9, 2026

2.0

Ok place staff not so friendly n helpful

By Ananya Jainon Jun 9, 2026

4.9

Excellent service experience and a very nice and well behaved staff . Especially Mr Atah Khan & Mr Shekhar

By Kid2Youth Indiaon Jun 9, 2026

4.9

Excellent service. Very helpful staff. Mr. Bir Singh personally helped me to order a new set of numbers plates for my car. Delivered and installed in 2 says only.

By Parmod Jangraon Jun 9, 2026

1.0

unprofessional service engineers and staff

By Anil Varmaon Jun 9, 2026

4.9

Lovely experience with excellent staff.

By Humble Nature Indiaon Jun 9, 2026

3.0

Best hospitality and humble staff.

By Siddhanth Singhon Jun 9, 2026

4.9

Overall a good dealership with prompt response.

By Amit Choudharyon Jun 9, 2026

4.0

Best in class environment and world class hospitality. Good and supporting staff.

By Saurabh Gargon Jun 9, 2026

1.0

The services of the sales team is very poor. After scheduling the test ride of the vehicle they didn’t brought the car and didn’t inform too.

By Rohit Dahiyaon Jun 9, 2026

2.0

The car charger setup outside the showroom didn't work.

By Kapil Dev Pillaion Jun 9, 2026

4.9

Great experience for Service, always

These reviews are the subjective opinion of a CarPhD member and not of CarPhD. CarPhD performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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